Microsoft KB Archive/929977
Article ID: 929977
Article Last Modified on 12/21/2006
- Zune Live
When you try to enter one of the following sequences of numbers as your billing ZIP code, you cannot complete the transaction:
Additionally, you receive the following error message:
Currently, the exact cause of this behavior is unknown. We are investigating the issue.
THINGS TO TRY
- When you try to set up a Zune Pass Subscription or to purchase Microsoft Points, use a credit card together with a billing address that is not associated with one of the ZIP codes that are listed in the "Symptoms" section.
- Purchase a prepaid Zune Pass card or a Microsoft Points card from a participating retailer, and then use the prepaid card to set up a new account.
Keywords: kbzunelive kbzunebilling kbtshoot kbpubtypekc kbzuneamericasportal kbexpertisebeginner KB929977