Article ID: 929711
Article Last Modified on 3/15/2007
APPLIES TO
- Windows Vista Enterprise 64-bit edition
- Windows Vista Home Basic 64-bit edition
- Windows Vista Home Premium 64-bit edition
- Windows Vista Ultimate 64-bit edition
- Windows Vista Business
- Windows Vista Business 64-bit edition
- Windows Vista Enterprise
- Windows Vista Home Basic
- Windows Vista Home Premium
- Windows Vista Starter
- Windows Vista Ultimate
SYMPTOMS
When you connect a universal serial bus (USB) printer to a Windows Vista-based computer for the first time, you receive the following error message:
WORKAROUND
To work around this problem, disconnect and then reconnect the USB printer. Windows Vista will then detect the printer correctly.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Additional query words: Unplug replug installation
Keywords: kbtshoot kbprb kbexpertisebeginner KB929711
