Microsoft KB Archive/929308

Knowledge Base

Error message when you open a report from an e-mail attachment in Accounting Express 2007: "The file you are trying to open, <Name of The Report>, is in a different format specified by the file extension"

Article ID: 929308

Article Last Modified on 8/16/2007

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APPLIES TO

• Microsoft Office Accounting Express 2007

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SYMPTOMS

When you open a report from an e-mail attachment in Microsoft Office Accounting Express 2007, you receive the following error message:

The file you are trying to open, Name of The Report, is in a different format specified by the file extension. Verify the file is not corrupted and is from a trusted source before opening the file. Do you want to open the file now?

CAUSE

This problem occurs because one of the following conditions is true:

• The report that you opened is sent from an e-mail account in Accounting Express 2007.
• You are not using the 2007 Microsoft Office programs.

WORKAROUND

To work around this problem, click Yes when you are prompted by the error message.

Keywords: kberrmsg kbtshoot kbmbsmigrate kbprb KB929308

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