Microsoft KB Archive/928723

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How to use the Alert ID feature in the 2007 Office programs when you search for a warning or an error message in the Microsoft Knowledge Base

Article ID: 928723

Article Last Modified on 10/15/2007


  • Microsoft Office Basic 2007
  • Microsoft Office Enterprise 2007
  • Microsoft Office Home and Student 2007
  • Microsoft Office Professional 2007
  • Microsoft Office Professional Plus 2007
  • Microsoft Office Standard 2007
  • Microsoft Office Ultimate 2007
  • Microsoft Office Access 2007
  • Microsoft Office Excel 2007
  • Microsoft Office InfoPath 2007
  • Microsoft Office OneNote 2007
  • Microsoft Office Outlook 2007
  • Microsoft Office PowerPoint 2007
  • Microsoft Office Project Professional 2007
  • Microsoft Office Project Standard 2007
  • Microsoft Office Publisher 2007
  • Microsoft Office SharePoint Designer 2007
  • Microsoft Office Visio Professional 2007
  • Microsoft Office Visio Standard 2007
  • Microsoft Office Word 2007


The 2007 Microsoft Office programs include a new feature named Alert ID. This feature can help you find the content that you want when you search the Microsoft Knowledge Base. This article describes how to use the new Alert ID feature.


When you search the Microsoft Knowledge Base for a warning or for an error message that you receive in a 2007 Office program, you may find several articles that contain similar text. Additionally, you may be looking for content that exists only in a different language.

To help you find the prescriptive content for the warning or for the error message that you are experiencing, a new feature was added to the 2007 Office programs. This new feature adds a unique alert number, or Alert ID, to the warning or message dialog box.

To display the Alert ID when the warning dialog box or the error message dialog box is on the screen, press CTRL+SHIFT+I. The Alert ID is displayed in the lower-right corner of the dialog box. Add this unique number to the list of search words that you use. This helps narrow your search for the corresponding Microsoft Knowledge Base article.

Note This new feature is not enabled for warnings or for error messages that you may receive during the setup process for the 2007 Office programs.

To search for content in the Microsoft Knowledge Base, visit the following Microsoft Web site:

Additional query words: office2007 office2k7 office12 off2007 off2k7 off12 access2007 access2k7 access12 acc2007 acc2k7 acc12 excel2007 excel2k7 excel12 xl2007 xl2k7 xl12 infopath2007 infopath2k7 infopath12 inf2007 inf2k7 inf12 onenote2007 onenote2k7 onenote12 on2007 on2k7 on12 outlook2007 outlook2k7 outlook12 ol2007 ol2k7 ol12 powerpoint2007 powerpoint2k7 powerpoint12 ppt2007 ppt2k7 ppt12 project2007 project2k7 project12 prj2007 prj2k7 prj12 publisher2007 publisher2k7 publisher12 pub2007 pub2k7 pub12 sharepointdesigner2007 sharepointdesigner2k7 sharepointdesigner12 spd2007 spd2k7 spd12 visio2007 visio2k7 visio12 vso2007 vso2k7 vso12 word2007 word2k7 word12 wd2007 wd2k7 wd12

Keywords: kberrmsg kbhowto kbtshoot kbpubtypekc kbexpertisebeginner kbofficealertid KB928723