Microsoft KB Archive/928688
Article ID: 928688
Article Last Modified on 9/20/2007
- Zune Digital Media Player
After you set the Hold switch on your Zune device to the locked position, the device starts anyway when you press the Play/Pause button [GRAPHIC: Play/Pause button].
Note After you set the Hold switch to the locked position, the device should not start when you press the Play/Pause button [GRAPHIC: Play/Pause button].
This is a known issue with the Zune device. When the device is critically low on battery power, the device does not recognize the status of the Hold switch.
THINGS TO TRY
- Put the Zune device in a location where the Play/Pause button [GRAPHIC: Play/Pause button] is unlikely to be pressed, and then charge the device. For more information about how to charge the battery in the Zune device, click the following article number to view the article in the Microsoft Knowledge Base:
927348 How to charge the battery in your Zune device
Keywords: kbzunehardware kbtshoot kbpubtypekc kbzuneamericasportal kbexpertisebeginner KB928688