Microsoft KB Archive/928040

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Article ID: 928040

Article Last Modified on 11/27/2006


  • Microsoft Office OneNote 2007


You save a Web page as an .mht file in Windows Internet Explorer. When you try to insert the .mht file as a printout in Microsoft Office OneNote 2007, you receive the following message:

Please wait while OneNote inserts a printout of the document.

However, the file is not inserted. You must click Cancel to close the message.


This issue occurs because OneNote 2007 does not recognize an .mht file correctly if you save the file in Internet Explorer. This issue does not occur if you save the file in a Microsoft Office program. For example, this issue does not occur if you save the file in Microsoft Office Word.


To work around this issue, open and then save the .mht file in Word.


Steps to reproduce the behavior

  1. In Internet Explorer, save a Web page as an .mht file.
  2. Start OneNote 2007.
  3. On the Insert menu, click Files as Printouts.
  4. Insert the .mht file that you saved in step 1.

The file is not inserted.

Keywords: kbexpertisebeginner kbtshoot kbprb KB928040