Microsoft KB Archive/927844

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Article ID: 927844

Article Last Modified on 4/26/2007


  • Microsoft Office Access 2003
  • Microsoft Access 2002 Standard Edition
  • Microsoft Access 2000 Standard Edition


When multiple users try to use Windows Explorer or a shortcut to open a Microsoft Access database that has already been opened by a user, the users experience one of the following symptoms:

  • Nothing occurs.
  • An hourglass appears for several seconds, and then nothing occurs.


To work around this problem, use one of the following methods.

Method 1: Modify the shortcut

In the target of the shortcut, include the path of MSAccess.exe.

Method 2: Open the database in Access

Follow these steps:

  1. Start Microsoft Access.
  2. Open the database.


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Additional query words: "Not able to open database" , "hour glass appears", access failed to launch, shortcuts not working, database not opening

Keywords: kbtshoot kbprb KB927844