Microsoft KB Archive/927675

Knowledge Base

No Adobe PDF documents are returned in the search results when you search a Windows SharePoint Services 3.0 Web site

Article ID: 927675

Article Last Modified on 5/14/2007

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APPLIES TO

• Microsoft Windows SharePoint Services 3.0

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Important This article contains information about how to modify the registry. Make sure to back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows registry

SYMPTOMS

Consider the following scenario. You search a Microsoft Windows SharePoint Services 3.0 Web site for content that is located in Adobe Portable Document Format (PDF) documents. However, no PDF documents are returned in the search results. You experience this symptom even though the content that you search for is located in PDF documents in the Windows SharePoint Services 3.0 Web site.

CAUSE

This issue occurs if the Windows SharePoint Services Search service in Windows SharePoint Services 3.0 is not configured to crawl PDF documents.

RESOLUTION

Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.

To resolve this issue, make sure that the Windows SharePoint Services Search service is configured to crawl PDF documents on each server on which the Adobe PDF IFilter is installed. To install the Adobe PDF IFilter and to configure the Windows SharePoint Services Search service, follow these steps:

1. Download and then install the Adobe PDF IFilter from the following Adobe Web site:

   http://www.adobe.com/support/downloads/detail.jsp?ftpID=2611

   Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
2. Add the following registry entry, and then set the registry entry value to pdf:

   HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\Web Server Extensions\12.0\Search\Applications\<GUID>\Gather\Search\Extensions\ExtensionList\38

   To do this, follow these steps:

   1. Click Start, click Run, type regedit, and then click OK.
   2. Locate and then click the following registry subkey:

      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\Web Server Extensions\12.0\Search\Applications\GUID\Gather\Search\Extensions\ExtensionList

   3. On the Edit menu, point to New, and then click String Value.
   4. Type 38, and then press ENTER.
   5. Right-click the registry entry that you created, and then click Modify.
   6. In the Value data box, type pdf, and then click OK.
3. Verify that the following two registry subkeys are present and that they contain the appropriate values.
   
   Note These registry subkeys and the values that they contain are created when you installed the Adobe PDF IFilter on the server.

   • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\Web Server Extensions\12.0\Search\Setup\ContentIndexCommon\Filters\Extension\.pdf

     This registry subkey must contain the following registry entry:

     • Name: Default
       Type: REG_MULTI_SZ
       Data: {4C904448-74A9-11D0-AF6E-00C04FD8DC02}

   • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\Web Server Extensions\12.0\Search\Setup\Filters\.pdf

     This registry subkey must contain the following registry entries:

     • Name: Default
       Type: REG_SZ
       Data: (value not set)
     • Name: Extension
       Type: REG_SZ
       Data: pdf
     • Name: FileTypeBucket
       Type: REG_DWORD
       Data: 0x00000001 (1)
     • Name: MimeTypes
       Type: REG_SZ
       Data: application/pdf
4. Upload the PDF documents to the Windows SharePoint Services 3.0 Web site.
5. Stop and then start the Windows SharePoint Services Search service. To do this, follow these steps:
   1. Click Start, click Run, type cmd, and then click OK.
   2. Stop the Windows SharePoint Services Search service. To do this, type net stop spsearch at the command prompt, and then press ENTER.
   3. Start the Windows SharePoint Services Search service. To do this, type net start spsearch at the command prompt, and then press ENTER.
   4. Type exit to exit the command prompt.

Note If the Windows SharePoint Services 3.0 Web site already had PDF documents before you installed the Adobe PDF IFilter on the server, you may have to perform an additional step. After you install and configure the Adobe PDF IFilter on the server, modify a property of the existing PDF documents on the server. For example, modify a metadata property such as the title, or upload the PDF documents to the Windows SharePoint Services Web site again. When you do this, the Windows SharePoint Services Search service crawls the existing PDF documents again.

MORE INFORMATION

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: wss wssv3 registration

Keywords: kbexpertiseinter kbtshoot kbprb KB927675

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