Microsoft KB Archive/927559

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Article ID: 927559

Article Last Modified on 10/25/2007



APPLIES TO

  • Microsoft Exchange Server 2003 Enterprise Edition
  • Microsoft Exchange Server 2003 Standard Edition



SYMPTOMS

The reply-to address of a Lotus Notes e-mail message contains the following header:

group:;[NOTES:group:;@DOMAIN]


When the Microsoft Exchange Server 2003 Migration Wizard for Lotus Notes processes the message, the wizard crashes with an access violation.

CAUSE

This problem occurs if the reply-to address of the message includes a semicolon. When the reply-to address includes a semicolon, the Exchange Server 2003 Migration Wizard for Lotus Notes considers the semicolon to be a delimiter. Therefore, the reply-to address is separated into two recipients when the Exchange Server 2003 Migration Wizard for Lotus Notes parses the reply-to address.

For example, the reply-to address group:;[NOTES:group:;@DOMAIN] is separated into the following recipients:

  • group:
  • [NOTES:group:;@DOMAIN]

However, the group: recipient is incorrect. Therefore, the address type and the address become null. This causes the Exchange Server 2003 Migration Wizard for Lotus Notes to crash.

Note In Request for Comments (RFC) 2822, it is common to use group:; as a reply-to address. Additionally, a semicolon is a possible character that can be used in a reply-to address.

RESOLUTION

To resolve this problem, install the latest version of Microsoft Exchange Server 2003 Migration Wizard for Lotus Notes. To obtain the latest version of Exchange Server 2003 Migration Wizard for Lotus Notes, visit the following Microsoft Web site:

Hotfix information

A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Exchange 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

The following applications must be installed before you apply this hotfix:

  • Microsoft Exchange Server 2003 Service Pack 2 For more information, click the following article number to view the article in the Microsoft Knowledge Base:

    836993 How to obtain the latest service packs for Exchange Server 2003

  • Lotus Notes Client 6.x

Restart requirement

You do not have to restart your computer after you apply this hotfix. However, the following services are automatically restarted when you apply the hotfix:

  • Microsoft Exchange Connectivity Controller.
  • Microsoft Exchange Connector for Lotus Notes and all dependent services.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

File name File version File size Date Time Platform
Accountmgr.dll 5.0.1164.0 120,592 21-Jan-2007 15:14 x86
Cdinfomgr.dll 5.0.1164.0 122,128 21-Jan-2007 15:14 x86
Commonres.dll 5.0.1164.0 32,528 21-Jan-2007 15:14 x86
Defchangefolder.dll 5.0.1164.0 144,144 21-Jan-2007 15:14 x86
Defdependencyui.dll 5.0.1164.0 218,384 21-Jan-2007 15:14 x86
Defhelp.dll 5.0.1164.0 98,064 21-Jan-2007 15:14 x86
Dependmgr.dll 5.0.1164.0 176,912 21-Jan-2007 15:14 x86
Diskinfomgr.dll 5.0.1164.0 122,640 21-Jan-2007 15:14 x86
Exchmem.dll 6.5.7903.0 160,256 23-Feb-2007 08:56 x86
Msvcp60.dll 6.0.8267.0 401,488 21-Jan-2007 15:16 x86
Notesmigdata.dll 6.5.7903.0 1,283,584 26-Feb-2007 09:35 x86
Pttrace.dll 6.5.7903.0 16,384 21-Feb-2007 16:55 x86
Setup.exe 5.0.1164.0 98,064 21-Jan-2007 15:14 x86
Setupdb.dll 5.0.1164.0 143,120 21-Jan-2007 15:14 x86
Setuplog.dll 5.0.1164.0 114,448 21-Jan-2007 15:14 x86
Sitsetup.dll 5.0.1167.2 708,368 21-Jan-2007 15:14 x86
Suiteinfo.dll 1.0.895.9 4,368 21-Jan-2007 15:00 x86
Svrgrpmgr.dll 5.0.1164.0 179,472 21-Jan-2007 15:14 x86
Templmgr.dll 5.0.1164.0 317,712 21-Jan-2007 15:14 x86
Validation.dll 5.0.1164.0 108,304 21-Jan-2007 15:14 x86
Wizardui.dll 5.0.1164.0 1,031,440 21-Jan-2007 15:14 x86
Exchmem.dll 6.5.7903.0 160,256 23-Feb-2007 08:56 x86
Msvcp60.dll 6.0.8267.0 401,488 21-Jan-2007 15:16 x86
Addxa.dll 6.5.7903.0 565,760 21-Feb-2007 16:50 x86
Ctreestd.dll 6.5.7903.0 203,776 21-Feb-2007 16:50 x86
Devcon.dll 6.5.7903.0 6,144 21-Feb-2007 16:51 x86
Dispatch.exe 6.5.7903.0 37,888 21-Feb-2007 16:51 x86
Dxamex.dll 6.5.7903.0 36,864 21-Feb-2007 16:52 x86
Lscmd.exe 6.5.7903.0 23,040 21-Feb-2007 16:51 x86
Lscms.dll 6.5.7903.0 157,184 21-Feb-2007 16:50 x86
Lscntrl.exe 6.5.7903.0 50,176 21-Feb-2007 16:52 x86
Lscps.dll 6.5.7903.0 339,456 23-Feb-2007 09:31 x86
Lsctrl.exe 6.5.7903.0 7,168 21-Feb-2007 16:52 x86
Lsdevlog.dll 6.5.7903.0 8,192 21-Feb-2007 16:52 x86
Lsdevnt.dll 6.5.7903.0 10,240 21-Feb-2007 16:52 x86
Lsdevui.dll 6.5.7903.0 7,680 21-Feb-2007 16:50 x86
Lsdxa.exe 6.5.7903.0 27,648 21-Feb-2007 16:52 x86
Lsinst.dll 6.5.7903.0 8,704 21-Feb-2007 16:52 x86
Lslde.dll 6.5.7903.0 66,048 21-Feb-2007 16:50 x86
Lsldew.dll 6.5.7903.0 16,896 21-Feb-2007 16:50 x86
Lsmain.exe 6.5.7903.0 41,472 21-Feb-2007 16:52 x86
Lsmexhc.dll 6.5.7903.0 128,000 21-Feb-2007 16:50 x86
Lsmexif.dll 6.5.7903.0 233,984 21-Feb-2007 16:50 x86
Lsmexin.exe 6.5.7903.0 11,776 21-Feb-2007 16:52 x86
Lsmexout.exe 6.5.7903.0 11,776 21-Feb-2007 16:53 x86
Lsntshc.dll 6.5.7903.0 217,088 21-Feb-2007 16:50 x86
Lspa.exe 6.5.7903.0 13,312 21-Feb-2007 16:53 x86
Lspcta.dll 6.5.7903.0 27,648 21-Feb-2007 16:50 x86
Lsrcc.dll 6.5.7903.0 7,168 21-Feb-2007 16:50 x86
Lsrcs.dll 6.5.7903.0 19,456 21-Feb-2007 16:50 x86
Lsxfm.dll 6.5.7903.0 43,008 21-Feb-2007 16:53 x86
Mlmig32.dll 6.5.7903.0 4,469,760 23-Feb-2007 09:29 x86
Notesmig.exe 6.5.7903.0 69,632 23-Feb-2007 09:30 x86
Notesmigapi.dll 6.5.7903.0 60,928 21-Feb-2007 17:12 x86
Notesmigwiz.dll 6.5.7903.0 3,234,816 23-Feb-2007 09:30 x86


STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

Stack output

The following call stack is generated when this problem ocurs:

Access violation - code c0000005 (first/second chance not available) 
eax=00000000 ebx=00000032 ecx=002d0000 edx=043c0748 esi=77bd8ef2 edi=00000000 
eip=77bd8efa esp=000ace88 ebp=000ace88 iopl=0         nv up ei pl nz na po nc 
cs=001b  ss=0023  ds=0023  es=0023  fs=003b  gs=0000             efl=00010202 
msvcrt!wcslen+0x8: 
77bd8efa 668b08          mov     cx,word ptr [eax]        ds:0023:00000000
 
0:000> kb 
ChildEBP RetAddr  Args to Child               
000ace88 002b773c 00000000 043c2290 00000000 msvcrt!wcslen+0x8 [d:\srvrtm\base\crts\crtw32\string\wcslen.c @ 51] 
000acec4 002baf70 043c2290 00000000 00000000 notesmigwiz!FCreateFLATENTRY+0x6c [d:\sd\tisp3 \notesmig\src\libs\parser\msgimpw.cpp @ 6287] 
000ad1cc 002bd304 0f9b1b5c 0f9b1b50 00000000 notesmigwiz!CQPrimaryFileImport::HrMessage+0xb80 [d:\sd\tisp3 \notesmig\src\libs\parser\msgimpw.cpp @ 3835] 
000ad1f8 002ad7b1 00000001 000ad4b8 0f9b1b50 notesmigwiz!CQPrimaryFile::HrLine+0x674 [d:\sd\tisp3 \notesmig\src\libs\parser\cqprim.cpp @ 649] 
000ad218 002ba135 00000000 000ad4b8 00000000 notesmigwiz!CQParse::HrParse+0x4dc [d:\sd\tisp3 \notesmig\src\libs\parser\cqparse.cpp @ 726] 
000ad44c 002aeaba 000ad6fb 00000000 000ad708 notesmigwiz!CQPackingList::HrImportPrimaryFile+0x11e [d:\sd\tisp3 \notesmig\src\libs\parser\msgimpw.cpp @ 5592] 
000ad484 002adabb 0f9aef7c 0f9aee10 00000000 notesmigwiz!CQPackingList::HrLine+0x140 [d:\sd\tisp3 \notesmig\src\libs\parser\cqpkl.cpp @ 577] 
000ad4a4 002ade97 00000000 0f9aed28 00000001 notesmigwiz!CQParse::HrParse+0x7e6 [d:\sd\tisp3 \notesmig\src\libs\parser\cqparse.cpp @ 952] 
000ae004 0029c940 00000000 00290000 00000000 notesmigwiz!DoFileMigration+0x9e [d:\sd\tisp3 \notesmig\src\libs\parser\cqparse.cpp @ 80] 
000ae018 0029d723 000ae480 00363ed8 00000000 notesmigwiz!CFileMigProcess::Execute+0x7d [d:\sd\tisp3 \notesmig\src\libs\wizbase\migproc.cpp @ 371] 
000ae050 0029d9be 00a04e08 000ae174 000ae480 notesmigwiz!ulDoImportFromExtract+0x3b5 [d:\sd\tisp3 \notesmig\src\libs\wizbase\migproc.cpp @ 1342] 
000ae458 00298fa5 000ae480 00298e6b 00000000 notesmigwiz!CNotesMigProcess::Execute+0x294 [d:\sd\tisp3 \notesmig\src\libs\wizbase\migproc.cpp @ 924] 
000ae474 7739c3b7 000b04e2 00000000 00000000 notesmigwiz!ProgressDlg+0x13a [d:\sd\tisp3 \notesmig\src\libs\wizbase\uidlg.cpp @ 3943] 
000ae4a0 77394db3 00298e6b 000b04e2 00008001 user32!InternalCallWinProc+0x28  [d:\srvrtm\windows\core\ntuser\client\i386\callproc.asm @ 106] 
000ae51c 77394c56 00000000 00298e6b 000b04e2 user32!UserCallDlgProcCheckWow+0x147  [d:\srvrtm\windows\core\ntuser\client\clmsg.c @ 228] 
000ae564 773a41cd 00000000 00008001 00000000 user32!DefDlgProcWorker+0xa8  [d:\srvrtm\windows\core\ntuser\client\dlgmgr.c @ 511] 
000ae580 7739c3b7 000b04e2 00008001 00000000 user32!DefDlgProcA+0x22 [d:\srvrtm\windows\core\ntuser\client\dlgmgr.c  @ 1038] 
000ae5ac 7739c484 773a41ab 000b04e2 00008001 user32!InternalCallWinProc+0x28  [d:\srvrtm\windows\core\ntuser\client\i386\callproc.asm @ 106] 
000ae624 7739c73c 00000000 773a41ab 000b04e2 user32!UserCallWinProcCheckWow+0x151  [d:\srvrtm\windows\core\ntuser\client\clmsg.c @ 165] 
000ae68c 7739c778 000ae6f8 00000000 000ae6c0 user32!DispatchMessageWorker+0x327  [d:\srvrtm\windows\core\ntuser\client\clmsg.c @ 2495]

Keywords: kbexchtransport kbqfe kbexpertiseinter KB927559