Microsoft KB Archive/927288

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Article ID: 927288

Article Last Modified on 10/11/2007



APPLIES TO

  • Microsoft Windows Server 2003, Standard Edition (32-bit x86)
  • Microsoft Windows Server 2003, Enterprise Edition
  • Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
  • Microsoft Windows Server 2003, Web Edition
  • Microsoft Windows Server 2003, Standard x64 Edition
  • Microsoft Windows Server 2003, Enterprise x64 Edition
  • Microsoft Windows Server 2003, Datacenter x64 Edition
  • Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
  • Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems
  • Microsoft Windows XP Professional
  • Microsoft Windows XP Home Edition



SYMPTOMS

A Dynamic Host Configuration Protocol (DHCP) client computer that uses static routes may lose connectivity when the scope subnet mask is modified on the DHCP server.

This problem may occur only when a client computer that is running Microsoft Windows XP or Microsoft Windows Server 2003 tries to renew its DHCP lease.

CAUSE

This problem occurs because the static routes are not updated correctly when the client computer renews its IP address.

RESOLUTION

Hotfix information

Note This problem is fixed in the original release version of Windows Vista.

Windows Server 2003

A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

Prerequisites

No prerequisites are required.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Server 2003, x86-based (32-bit) versions

File name File version File size Date Time Platform
Dhcpcsvc.dll 5.2.3790.2869 117,248 26-Jan-2007 00:02 x86
Updspapi.dll 6.2.29.0 371,424 12-Oct-2005 23:15 x86

Windows Server 2003, x64-based versions

File name File version File size Date Time Platform SP requirement Service branch
Dhcpcsvc.dll 5.2.3790.2869 225,792 25-Jan-2007 10:47 x64 SP1 SP1QFE
Wdhcpcsvc.dll 5.2.3790.2869 117,248 25-Jan-2007 10:47 x86 SP1 WOW
Updspapi.dll 6.2.29.0 462,048 25-Jan-2007 10:48 x64 None Not Applicable

Windows Server 2003, Itanium-based versions

File name File version File size Date Time Platform SP requirement Service branch
Dhcpcsvc.dll 5.2.3790.2869 308,224 25-Jan-2007 10:47 IA-64 SP1 SP1QFE
Wdhcpcsvc.dll 5.2.3790.2869 117,248 25-Jan-2007 10:47 x86 SP1 WOW
Updspapi.dll 6.2.29.0 638,688 25-Jan-2007 10:48 IA-64 None Not Applicable

Windows XP

A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

Prerequisites

No prerequisites are required.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

File name File version File size Date Time Platform
Dhcpcsvc.dll 5.1.2600.3052 112,128 20-Dec-2006 13:55 x86
Updspapi.dll 6.2.29.0 371,424 19-Jan-2006 19:29 x86


STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

Technical support for x64-based versions of Microsoft Windows

If your hardware came with a Microsoft Windows x64 edition already installed, your hardware manufacturer provides technical support and assistance for the Windows x64 edition. In this case, your hardware manufacturer provides support because a Windows x64 edition was included with your hardware. Your hardware manufacturer might have customized the Windows x64 edition installation by using unique components. Unique components might include specific device drivers or might include optional settings to maximize the performance of the hardware. Microsoft will provide reasonable-effort assistance if you need technical help with a Windows x64 edition. However, you might have to contact your manufacturer directly. Your manufacturer is best qualified to support the software that your manufacturer installed on the hardware. If you purchased a Windows x64 edition such as a Microsoft Windows Server 2003 x64 edition separately, contact Microsoft for technical support.

For product information about Microsoft Windows XP Professional x64 Edition, visit the following Microsoft Web site:

For product information about x64-based versions of Microsoft Windows Server 2003, visit the following Microsoft Web site:

For more information about the terms that are used to describe software updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates


Keywords: kbbug kbfix kbqfe kbpubtypekc kbwinxppresp3fix kbwinxpsp3fix kbexpertiseadvanced kbhotfixserver kbwinserv2003presp2fix KB927288