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SQL Server 2005 Service Pack 1 installation stops unexpectedly, and the following error message is logged in the setup log file: "Unable to install Windows Installer MSP file"

Article ID: 926622

Article Last Modified on 11/20/2007

APPLIES TO

Microsoft SQL Server 2005 Standard Edition
Microsoft SQL Server 2005 Developer Edition
Microsoft SQL Server 2005 Enterprise Edition
Microsoft SQL Server 2005 Workgroup Edition
Microsoft SQL Server 2005 Standard X64 Edition
Microsoft SQL Server 2005 Standard Edition for Itanium-based Systems
Microsoft SQL Server 2005 Enterprise X64 Edition
Microsoft SQL Server 2005 Enterprise Edition for Itanium-based Systems

Bug #: 436731 (SQLBUDT)

SYMPTOMS

When you try to install Microsoft SQL Server 2005 Service Pack 1 (SP1), the installation stops unexpectedly, and the following error messages are logged in the SQL Server 2005 setup log file:

Error message 1

DateTime Product: Database Services

Error message 2

DateTime Database Services (RTM 1399 ENU) - Failure

Error message 3

DateTime Details: Unable to install Windows Installer MSP file

Additionally, error messages that resemble the following are logged in the SQL9_Hotfix_KB913090_sqlrun_sql.msp.log file.

MSI (s) (10:6C) [13:49:09:099]: Note: 1: 2262 2: Error 3: -2147287038
MSI (s) (10:6C) [13:49:09:099]: Transforming table Error.
...
MSI (s) (10:6C) [13:49:29:573]: Executing op: ActionStart(Name=CAFTEInstallFTERef.68C6D15C_77E0_11D5_8528_00C04F68155C,,)
MSI (s) (10:6C) [13:49:29:588]: Executing op: CustomActionSchedule(Action=CAFTEInstallFTERef.68C6D15C_77E0_11D5_8528_00C04F68155C,ActionType=1025,Source=BinaryData,Target=InstallFTERef,CustomActionData=C:\MSSQL\MSSQL.1\MSSQL\Binn\FTERef\|D:\sqldata\data01\FTData\)
MSI (s) (10:58) [13:49:29:588]: Invoking remote custom action. DLL: C:\WINDOWS\Installer\MSI93.tmp, Entrypoint: InstallFTERef
FTECa.DLL: INFO: FTE: InstallFTERef(), Entering...
FTECa.DLL: INFO: FTE: GetFTERefInstallParams: FTERef : D:\sqldata\data01\FTData\
FTECa.DLL: ERROR: FTE: InstallFTERef: Fail to create FTERef file: D:\sqldata\data01\FTData\noiseCHS.txt, Err=3

Note The setup log file is located in the following folder:

%Windir%\Hotfix\

When this problem occurs, the instance of SQL Server 2005 becomes inaccessible.

CAUSE

This problem occurs because the Ftdata folder does not exist when you install SQL Server 2005 SP1. For example, you may have manually deleted the folder before the installation. By default, the Ftdata folder is located in the following folder:

SQLServerInstallPath\Microsoft SQL Server\MSSQL.X\MSSQL\FTDATA\

Note SQLServerInstallPath and MSSQL.X represent the corresponding values for the system. You can determine the corresponding MSSQL.X value for a system by determining the value of the MSSQLSERVER registry entry in the following registry subkey:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL Server\Instance Names\SQL\

RESOLUTION

To resolve this problem, create the Ftdata folder if the folder does not exist. Then, reinstall SQL Server 2005 SP1.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Keywords: kbtshoot kbprb kbexpertiseadvanced kbsql2005setup KB926622

Microsoft KB Archive/926622

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