Microsoft KB Archive/926387

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Error message when you try to upgrade a database in Small Business Accounting 2006: "The Database cannot be upgraded"

Article ID: 926387

Article Last Modified on 8/15/2007



APPLIES TO

  • Microsoft Office Small Business Accounting 2006



SYMPTOMS

When you try to upgrade a database in Microsoft Office Small Business Accounting 2006, you receive the following error message:

The database cannot be upgraded.

CAUSE

This problem occurs if you do not save a backup of the existing database on the local hard disk when you are prompted to back up the existing database. For example, you save a backup of the existing database on a USB flash drive, a CR-ROM drive, or an external hard disk.

RESOLUTION

To resolve this problem, save a backup of the existing database on the local hard disk.

Keywords: kbtshoot kberrmsg kbmbsmigrate kbprb KB926387