Microsoft KB Archive/926372

Knowledge Base

You may receive an error message in Windows Internet Explorer 7 when you try to open a search item from the search list in Musicmatch Jukebox: “Permission denied”

Article ID: 926372

Article Last Modified on 10/27/2007

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APPLIES TO

• Windows Internet Explorer 7, when used with:
  • Microsoft Windows XP Professional
  • Microsoft Windows Server 2003, Standard Edition (32-bit x86)

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Important This article contains information about how to modify the registry. Make sure that you back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows registry

SYMPTOMS

You search for a media file or for a music file by using the On Demand option in Musicmatch Jukebox 10.1. When you click the URL of an item that is returned in the search results, you may receive the following script error message in Windows Internet Explorer 7:

Permission denied

CAUSE

This issue occurs because the current Internet Explorer 7 security settings may prevent access to these Web pages.

WORKAROUND

Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.

To work around this problem, you can modify a registry setting to change the security settings for Internet Explorer 7. This registry modification will enable access to the Web pages that are blocked. To change the security settings for Internet Explorer 7, follow these steps:

1. Click Start, click Run, type regedit, and then click OK
2. Locate and then click the following subkey:

   HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main\FeatureControl\FEATURE_OBJECT_CACHING

3. On the Edit menu, point to New, and then click DWORD.
4. Type the Musicmatch Jukebox executable file name, and then press ENTER.
   
   Note: The executable file name differs depending on the Musicmatch Jukebox version. For example, the executable file name is Mmjb.exe for Musicmatch Jukebox 10.1.
5. Right-click the new entry, click Modify, type 0 in the Value data box, and then click OK.
6. Exit Registry Editor.

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

Keywords: kberrmsg kbtshoot kbsecurity kbprb kb3rdparty KB926372

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