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Microsoft KB Archive/926370

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Knowledge Base

The status of a workflow appears as "Failed to Start" when you try to start a workflow from a survey response in Windows SharePoint Services 3.0

Article ID: 926370

Article Last Modified on 5/14/2007


  • Microsoft Office SharePoint Server 2007
  • Microsoft Windows SharePoint Services 3.0


Consider the following scenario. You create a survey, and then you add a workflow to the survey in Microsoft Windows SharePoint Services 3.0. Then, you connect to the survey and respond to it. Finally, you view the response that you submitted, and then you try to start a workflow from the response. To do this, you click the arrow next to the response, click Workflows, click the workflow that you added, type your user name in the Reviewers box, and then click Start. However, the workflow does not start. Instead, the status of the workflow appears as Failed to Start.


This issue occurs because starting a workflow from a survey response is not supported in Windows SharePoint Services 3.0. Although the Workflows option appears when you click the arrow next to a survey response, you cannot start a workflow from a survey response.


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Additional query words: wssv3 wss

Keywords: kbpending kbbug kbtshoot kbexpertiseinter kberrmsg KB926370