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Microsoft KB Archive/926363

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Knowledge Base


Another button on the Ribbon may become active when you use a keyboard shortcut that uses the ALT key in 2007 Office programs

Article ID: 926363

Article Last Modified on 10/15/2007



APPLIES TO

  • Microsoft Office Access 2007
  • Microsoft Office Excel 2007
  • Microsoft Office Outlook 2007
  • Microsoft Office PowerPoint 2007
  • Microsoft Office Word 2007



SYMPTOMS

In one of the 2007 Microsoft Office programs that are listed in the "Applies to" section, you use the keyboard to move through the Ribbon. When you use a keyboard shortcut that uses the ALT key, such as ALT+DOWN ARROW, to open a submenu for a button, the menu of the Microsoft Office Button may open. Or, another button on the Ribbon may become active.

CAUSE

This issue may occur if the computer is running a program that intercepts keystrokes and assigns new functionality to the ALT keys. For example, this issue may occur if the computer is running a screen reader. This program may be incompatible with the 2007 Office programs.

RESOLUTION

To resolve this issue, contact the vendor of the program.

For information about how to contact the vendor of the program, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and software vendor contact information, A-K

60781 Hardware and software vendor contact information, L-P

60782 Hardware and software vendor contact information, Q-Z



Additional query words: access2007 access2k7 access12 acc2007 acc2k7 acc12 excel2007 excel2k7 excel12 xl2007 xl2k7 xl12 outlook2007 outlook2k7 outlook12 ol2007 ol2k7 ol12 powerpoint2007 powerpoint2k7 powerpoint12 ppt2007 ppt2k7 ppt12 word2007 word2k7 word12 wd2007 wd2k7 wd12

Keywords: kbtshoot kbprb kbexpertisebeginner kbaccelerators KB926363