Article ID: 926305
Article Last Modified on 3/29/2007
APPLIES TO
- Microsoft Windows Server 2003 Service Pack 2, when used with:
- Microsoft Windows Server 2003 R2 Datacenter Edition (32-Bit x86)
- Microsoft Windows Server 2003 R2 Datacenter x64 Edition
- Microsoft Windows Server 2003 R2 Enterprise Edition (32-Bit x86)
- Microsoft Windows Server 2003 R2 Enterprise x64 Edition
- Microsoft Windows Server 2003 R2 Standard Edition (32-bit x86)
- Microsoft Windows Server 2003 R2 Standard x64 Edition
- Microsoft Windows Server 2003 R2 Datacenter Edition (32-Bit x86)
- Microsoft Windows Server 2003 R2 Datacenter x64 Edition
- Microsoft Windows Server 2003 R2 Enterprise Edition (32-Bit x86)
- Microsoft Windows Server 2003 R2 Enterprise x64 Edition
- Microsoft Windows Server 2003 R2 Standard Edition (32-bit x86)
- Microsoft Windows Server 2003 R2 Standard x64 Edition
SYMPTOMS
On a Microsoft Windows Server 2003 R2-based computer, you enable the Active Directory Lookup feature for the Network File System (NFS) Server component. However, you then notice in Task Manager that the computer's Lsass.exe process uses more memory than expected. This symptom occurs because of a memory leak in the Lsass.exe process.
RESOLUTION
To resolve this problem, install the hotfix that is mentioned in the following Microsoft Knowledge Base article:
931307 Memory leak in the Lsass.exe process after you enable the Active Directory Lookup feature on a Windows Server 2003 R2-based computer
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
MORE INFORMATION
For more information about the terms that are used to describe software updates, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Technical support for x64-based versions of Microsoft Windows
If your hardware came with a Microsoft Windows x64 edition already installed, your hardware manufacturer provides technical support and assistance for the Windows x64 edition. In this case, your hardware manufacturer provides support because a Windows x64 edition was included with your hardware. Your hardware manufacturer might have customized the Windows x64 edition installation by using unique components. Unique components might include specific device drivers or might include optional settings to maximize the performance of the hardware. Microsoft will provide reasonable-effort assistance if you need technical help with a Windows x64 edition. However, you might have to contact your manufacturer directly. Your manufacturer is best qualified to support the software that your manufacturer installed on the hardware. If you purchased a Windows x64 edition such as a Microsoft Windows Server 2003 x64 edition separately, contact Microsoft for technical support.
For product information about Microsoft Windows XP Professional x64 Edition, visit the following Microsoft Web site:
For product information about x64-based versions of Microsoft Windows Server 2003, visit the following Microsoft Web site:
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