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Microsoft KB Archive/92613

From BetaArchive Wiki

Error Message: "Paper Jam" on HP LaserJet Series 4 Printer LCD

ID: Q92613



The information in this article applies to:


  • Microsoft Windows versions 3.1, 3.11
  • Microsoft Word for Windows, versions 1.0, 1.1, 1.1a, 2.0, 2.0a, 2.0a-CD, 2.0b
  • Microsoft Excel for Windows, versions 3.0, 4.0





SYMPTOMS

When you print to a Hewlett-Packard (HP) LaserJet Series 4 printer, the following error message may appear on the liquid crystal display (LCD) of the printer:

Paper Jam

This error may be displayed when no paper jam is present.



CAUSE

The HP LaserJet Series 4 printer is the first in the LaserJet line that does not support straight-through printing. If the back cover of the printer is open, you receive the "Paper Jam" error message.



REFERENCES

Hewlett-Packard "SOS" document

Additional query words: 1.10a 2.00a 2.00a-CD 2.00b macppt winppt 3.10 3.11 win31 w4wprint laserjet4 lj4 HP4

Keywords :
Version : WINDOWS:1.0,1.1,1.1a,2.0,2.0a,2.0a-CD,2.0b,3.0,3.1,3.11,4.0
Platform : WINDOWS
Issue type :
Technology :


Last Reviewed: December 3, 1999
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