Microsoft KB Archive/92613
Error Message: "Paper Jam" on HP LaserJet Series 4 Printer LCD
The information in this article applies to:
- Microsoft Windows versions 3.1, 3.11
- Microsoft Word for Windows, versions 1.0, 1.1, 1.1a, 2.0, 2.0a, 2.0a-CD, 2.0b
- Microsoft Excel for Windows, versions 3.0, 4.0
When you print to a Hewlett-Packard (HP) LaserJet Series 4 printer, the following error message may appear on the liquid crystal display (LCD) of the printer:
This error may be displayed when no paper jam is present.
The HP LaserJet Series 4 printer is the first in the LaserJet line that does not support straight-through printing. If the back cover of the printer is open, you receive the "Paper Jam" error message.
Hewlett-Packard "SOS" document
Additional query words: 1.10a 2.00a 2.00a-CD 2.00b macppt winppt 3.10 3.11 win31 w4wprint laserjet4 lj4 HP4
Version : WINDOWS:1.0,1.1,1.1a,2.0,2.0a,2.0a-CD,2.0b,3.0,3.1,3.11,4.0
Platform : WINDOWS
Issue type :
Last Reviewed: December 3, 1999