Microsoft KB Archive/925844

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Article ID: 925844

Article Last Modified on 10/11/2007



APPLIES TO

  • Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems
  • Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
  • Microsoft Windows Server 2003, Datacenter x64 Edition
  • Microsoft Windows Server 2003, Enterprise x64 Edition
  • Microsoft Windows Server 2003, Standard x64 Edition
  • Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
  • Microsoft Windows Server 2003, Enterprise Edition
  • Microsoft Windows Server 2003, Standard Edition (32-bit x86)
  • Microsoft Windows Server 2003, Web Edition
  • Microsoft Windows Server 2003 R2 Standard Edition (32-bit x86)
  • Microsoft Windows Server 2003 R2 Enterprise Edition (32-Bit x86)
  • Microsoft Windows Server 2003 R2 Datacenter Edition (32-Bit x86)
  • Microsoft Windows Server 2003 R2 Standard x64 Edition
  • Microsoft Windows Server 2003 R2 Enterprise x64 Edition
  • Microsoft Windows Server 2003 R2 Datacenter x64 Edition
  • Microsoft Windows XP Professional x64 Edition



SYMPTOMS

On a Microsoft Windows Server 2003-based computer, you receive a Stop error message that resembles the following:

STOP 0x00000051 (0x0000000c, 0xc0000005, parameter3, parameter4)
REGISTRY_ERROR

Note The parameter values may vary.

This symptom occurs when the computer is running under high stress.

RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

889100 How to obtain the latest service pack for Windows Server 2003


Hotfix information

Prerequisites

To apply this hotfix, the computer must be running one of the following operating systems:

  • A 32-bit version of Windows Server 2003 with Service Pack 1 (SP1)
  • An Itanium-based version of Windows Server 2003 with SP1
  • An x64-based version of Windows

Restart requirement

You must restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Server 2003, x86-based versions
File name File version File size Date Time Platform SP requirement Service branch
Ntkrnlmp.exe 5.2.3790.2799 4,627,456 25-Sep-2006 13:59 x64 SP1 SP1QFE
Ntoskrnl.exe 5.2.3790.2799 4,482,048 25-Sep-2006 14:00 x64 SP1 SP1QFE
Windows Server 2003, x64-based versions
File name File version File size Date Time Platform SP requirement Service branch
Ntkrnlmp.exe 5.2.3790.2799 4,627,456 25-Sep-2006 13:59 x64 SP1 SP1QFE
Ntoskrnl.exe 5.2.3790.2799 4,482,048 25-Sep-2006 14:00 x64 SP1 SP1QFE
Windows Server 2003, Itanium-based versions
File name File version File size Date Time Platform
Ntkrnlmp.exe 5.2.3790.2799 6,518,784 25-Sep-2006 13:59 IA-64


STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows Server 2003 Service Pack 2.

MORE INFORMATION

For more information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:

816915 New file naming schema for Microsoft Windows software update packages


For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates


Technical support for x64-based versions of Microsoft Windows

If your hardware came with a Microsoft Windows x64 edition already installed, your hardware manufacturer provides technical support and assistance for the Windows x64 edition. In this case, your hardware manufacturer provides support because a Windows x64 edition was included with your hardware. Your hardware manufacturer might have customized the Windows x64 edition installation by using unique components. Unique components might include specific device drivers or might include optional settings to maximize the performance of the hardware. Microsoft will provide reasonable-effort assistance if you need technical help with a Windows x64 edition. However, you might have to contact your manufacturer directly. Your manufacturer is best qualified to support the software that your manufacturer installed on the hardware. If you purchased a Windows x64 edition such as a Microsoft Windows Server 2003 x64 edition separately, contact Microsoft for technical support.

For product information about Microsoft Windows XP Professional x64 Edition, visit the following Microsoft Web site:

For product information about x64-based versions of Microsoft Windows Server 2003, visit the following Microsoft Web site:


Additional query words: Winx64 Windowsx64 64bit 64-bit BugCheck kstress

Keywords: kberrmsg kbfix kbqfe kbexpertiseinter kbhotfixserver kbwinserv2003presp2fix kbwinserv2003sp2fix KB925844