Article ID: 925644
Article Last Modified on 2/8/2007
APPLIES TO
- Microsoft Operations Manager (MOM) 2005
SYMPTOMS
When you install Microsoft Operations Manager 2005 a computer that is running Microsoft SQL Server 2000, you receive error messages that resemble the following:
When you try to start the MOM Reporting Console, you may also receive the following error in Microsoft Internet Explorer:
CAUSE
The first two errors that are mentioned in the "Symptoms" section typically occur when the Sqldmo.dll file is not registered.
The third error may occur when the user account that is used for anonymous access does not have the correct permissions. This account must have the permissions that are required to access the MOM 2005 Web Console Web site from the network. This error may also occur when the guest group account does not have the correct permissions to access the computer from the network.
RESOLUTION
To resolve this issue, use one or more of the following methods, depending on the error message that you receive.
Method 1: Register the Sqldmo.dll file
If you receive the first two errors that are mentioned in the "Symptoms" section, follow these steps:
- Log on to the computer that is running MOM 2005 and SQL Server 2000 by using an account that has administrative permissions.
- Click Start, click Run, type regsvr32.exe sqldmo.dll, and then click OK.
- In the Regsvr32 dialog box, click OK.
Method 2: Set the correct anonymous access permissions for the MOM 2005 Web Console Web site
If you use receive the third error that is mentioned in the "Symptoms" section, follow these steps:
- Log on to the computer that is running MOM 2005 and SQL Server 2000 by using an account that has administrative permissions.
- Click Start, click Run, type Secpol.msc, and then click OK.
Note If the Web server is also a domain controller, you must type Dcpol.msc in the Open box to open the Default Domain Controller Security Settings console. - Under Security Settings, expand Local Policies, and then click User Rights Assignment.
- In the right pane, double-click Deny access to this computer from the network.
- If the user account that is used for anonymous access is denied access to the Web server from the network, follow these steps:
- Click the user account that is used for anonymous access.
- Click Remove, and then click OK.
Note This error may occur if the Guests group account is also listed in the Deny access to this computer from the network user right.
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