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Microsoft KB Archive/925437

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Knowledge Base


Error message when you send an e-mail message from the Microsoft Dynamics CRM 3.0 Web client: "Insufficient Permissions"

Article ID: 925437

Article Last Modified on 7/17/2007



APPLIES TO

  • Microsoft Dynamics CRM 3.0



The hotfix that is discussed in this article is unavailable for the Chinese version of Microsoft Dynamics CRM or for the Japanese version of Microsoft Dynamics CRM.

SYMPTOMS

When you send an e-mail message from the Microsoft Dynamics CRM 3.0 Web client, you receive the following error message:

Insufficient Permissions.

If the DevErrors parameter is enabled, the following message is also logged in the Web.config file:

The user does not hold the necessary privileges.

This problem occurs if you log on to Microsoft Dynamics CRM 3.0 as a user who has a security role. This security role does not have permissions to access the Queue entity.

RESOLUTION

This problem is fixed in Microsoft Dynamics CRM 3.0 Update Rollup 2. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

927751 Update Rollup 2 is available for Microsoft Dynamics CRM 3.0


MORE INFORMATION

For more information about the terminology that is used to describe Microsoft software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates


887283 Microsoft Business Solutions CRM software hotfix and update package naming standards


Keywords: kberrmsg kbmbsemail kbhotfixserver kbqfe kbmbsmigrate kbpubtypekc KB925437