Microsoft KB Archive/925086

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Article ID: 925086

Article Last Modified on 9/14/2006


  • Microsoft Windows XP Media Center Edition 2005


In Microsoft Windows XP Media Center Edition 2005, you may receive the following error message when you try to use a three-dimensional (3-D) screen saver:

Could not create the Direct3D device.

When you try to preview a 3-D screen saver in the Display Properties dialog box, you may receive the following error message:

No preview available

This problem may occur in the following scenario:

  1. Media Center is running in full-screen mode.
  2. You watch live TV. Or, you play a DVD video.
  3. You put the computer on standby or into hibernation without pausing or stopping Media Center.
  4. You resume the computer from standby or hibernation.


To work around this problem after it has occurred, exit and then restart Media Center.

To prevent this problem, pause or stop the DVD video. Or, stop the live TV show. Then, put the computer on standby or into hibernation.


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.


Three-dimensional screen savers include the following:

  • 3D FlowerBox
  • 3D Flying Objects
  • 3D Pipes
  • 3D Text
  • Nature
  • Da Vinci

Technical support for Media Center

Because Microsoft Windows XP Media Center Edition was included with your hardware device or system, the hardware manufacturer provides technical support and assistance for this software. Your manufacturer may have customized the installation by using unique components such as specific device drivers and optional settings to maximize the performance of the hardware. If you require technical help with Windows XP Media Center Edition, contact your manufacturer directly because the manufacturer is best qualified to support the software that the manufacturer installed on the hardware.

You can also visit the Windows XP Media Center Edition product information Web site at the following Microsoft Web site:

Keywords: kbtshoot kberrmsg kbprb kbexpertisebeginner KB925086