Article ID: 925038
Article Last Modified on 10/11/2006
APPLIES TO
- Microsoft Internet Information Services 6.0
SYMPTOMS
You may be unable to start the World Wide Web Publishing Service on a computer that is running Microsoft Internet Information Services (IIS) 6.0 and has the Patchlink third-party software installed.
Additionally, one of the following error messages may be logged in the Application log:
Message 1
Message 2
Message 3
WORKAROUND
To work around this problem, follow these steps:
- Click Start, click Run, type inetmgr, and then click OK.
- Expand
ComputerName
, right-click Web sites, and then click Properties. - Click the ISAPI Filters tab, select Patchlink.dll, and then click Remove.
- Click OK.
Note When you remove the Patchlink.dll file from the ISAPI Filters tab, you disable the Patchlink third-party software. To resolve this problem without disabling the Patchlink third-party software, contact Patchlink customer support.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Additional query words: Patchlink
Keywords: kbtshoot kbprb kberrmsg kbbug KB925038