Article ID: 924940
Article Last Modified on 10/11/2007
APPLIES TO
- Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
- Microsoft Windows Server 2003, Enterprise Edition
- Microsoft Windows Server 2003, Standard Edition (32-bit x86)
- Microsoft Windows Server 2003, Web Edition
- Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems
- Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
- Microsoft Windows Server 2003, Datacenter x64 Edition
- Microsoft Windows Server 2003, Enterprise x64 Edition
- Microsoft Windows Server 2003, Standard x64 Edition
- Microsoft Windows XP Professional x64 Edition
SYMPTOMS
When you use Microsoft Collaboration Data Objects for Windows (CDOSYS) in Microsoft Windows Server 2003 to send an e-mail message that has an attachment, the e-mail program stops responding.
CAUSE
This problem may occur if the HKEY_CLASSES_ROOT registry subtree contains a registry subkey that is longer than 133 characters.
CDOSYS uses the RegEnumKeyEx API to enumerate the HKEY_CLASSES_ROOT registry subtree to find all the different file name extensions. CDOSYS does this so that it can stamp the correct MIME type for the attachment. If CDOSYS encounters a registry subkey that is longer than 133 characters, CDOSYS may stop responding.
Program IDs (ProgIDs) for .NET assemblies sometimes use very long registry keys.
RESOLUTION
Service pack information
To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
889100 How to obtain the latest service pack for Windows Server 2003
Hotfix information
Prerequisites
To apply this hotfix, your computer must be running one of the following operating systems:
- A 32-bit version of Windows Server 2003 with Service Pack 1 (SP1)
- An Itanium-based version of Windows Server 2003 with SP1
- An x64-based version of Windows
Restart requirement
You must restart your computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace a previously released hotfix.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Server 2003, x86-based versions
| File name | File version | File size | Date | Time | Platform | SP requirement | Service branch |
|---|---|---|---|---|---|---|---|
| Advapi32.dll | 5.2.3790.2859 | 620,032 | 10-Jan-2007 | 12:54 | x86 | SP1 | Not Applicable |
| Advapi32.dll | 5.2.3790.4003 | 618,496 | 10-Jan-2007 | 12:08 | x86 | SP2 | SP2QFE |
| Updspapi.dll | 6.3.4.1 | 379,184 | 27-Dec-2006 | 07:40 | x86 | SP1 | Not Applicable |
Windows Server 2003, x64-based versions
| File name | File version | File size | Date | Time | Platform | SP requirement | Service branch |
|---|---|---|---|---|---|---|---|
| Advapi32.dll | 5.2.3790.2860 | 1,051,136 | 12-Jan-2007 | 12:07 | x64 | SP1 | Not Applicable |
| Advapi32.dll | 5.2.3790.4004 | 1,051,648 | 12-Jan-2007 | 13:45 | x64 | SP2 | SP2QFE |
| Wadvapi32.dll | 5.2.3790.4004 | 618,496 | 12-Jan-2007 | 13:45 | x86 | SP2 | WOW |
| Updspapi.dll | 6.3.4.1 | 462,128 | 12-Jan-2007 | 13:46 | x64 | SP1 | Not Applicable |
| Wadvapi32.dll | 5.2.3790.2860 | 620,032 | 12-Jan-2007 | 12:07 | x86 | SP1 | WOW |
Windows Server 2003, Itanium-based versions
| File name | File version | File size | Date | Time | Platform | SP requirement | Service branch |
|---|---|---|---|---|---|---|---|
| Advapi32.dll | 5.2.3790.2859 | 1,480,704 | 10-Jan-2007 | 14:03 | IA-64 | SP1 | Not Applicable |
| Advapi32.dll | 5.2.3790.4003 | 1,481,216 | 10-Jan-2007 | 16:08 | IA-64 | SP2 | SP2QFE |
| Wadvapi32.dll | 5.2.3790.4003 | 618,496 | 10-Jan-2007 | 16:08 | x86 | SP2 | WOW |
| Updspapi.dll | 6.3.4.1 | 655,152 | 10-Jan-2007 | 18:38 | IA-64 | SP1 | Not Applicable |
| Wadvapi32.dll | 5.2.3790.2859 | 620,032 | 10-Jan-2007 | 14:03 | x86 | SP1 | WOW |
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows Server 2003 Service Pack 2.
MORE INFORMATION
For more information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:
816915 New file naming schema for Microsoft Windows software update packages
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Technical support for x64-based versions of Microsoft Windows
If your hardware came with a Microsoft Windows x64 edition already installed, your hardware manufacturer provides technical support and assistance for the Windows x64 edition. In this case, your hardware manufacturer provides support because a Windows x64 edition was included with your hardware. Your hardware manufacturer might have customized the Windows x64 edition installation by using unique components. Unique components might include specific device drivers or might include optional settings to maximize the performance of the hardware. Microsoft will provide reasonable-effort assistance if you need technical help with a Windows x64 edition. However, you might have to contact your manufacturer directly. Your manufacturer is best qualified to support the software that your manufacturer installed on the hardware. If you purchased a Windows x64 edition such as a Microsoft Windows Server 2003 x64 edition separately, contact Microsoft for technical support.
For product information about Microsoft Windows XP Professional x64 Edition, visit the following Microsoft Web site:
For product information about x64-based versions of Microsoft Windows Server 2003, visit the following Microsoft Web site:
Additional query words: Winx64 Windowsx64 64bit 64-bit
Keywords: kbfix kbqfe kbprb kbexpertiseinter kbhotfixserver kbwinserv2003sp2fix KB924940
