Microsoft KB Archive/924744

Knowledge Base

Error message when you try to install a 2007 Office suite or program: "Path \\<ServerName\<ShareName> is not available for installing"

Article ID: 924744

Article Last Modified on 10/15/2007

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APPLIES TO

• Microsoft Office Professional 2007
• Microsoft Office Professional Plus 2007
• Microsoft Office Standard 2007
• Microsoft Office Ultimate 2007
• Microsoft Office Home and Student 2007
• Microsoft Office Basic 2007
• Microsoft Office Excel 2007
• Microsoft Office Outlook 2007
• Microsoft Office PowerPoint 2007
• Microsoft Office Project Professional 2007
• Microsoft Office Project Standard 2007
• Microsoft Office Publisher 2007
• Microsoft Office Visio Standard 2007
• Microsoft Office Word 2007

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For a Microsoft Office 2003 version of this article, see 816950.

SYMPTOMS

When you try to install a 2007 Microsoft Office suite or program to a network location, you receive one of the following error messages:

• When you try to install the 2007 Office suite or program to network share

  Path \\ServerName\ShareName is not available for installing. Try another path.

• When you try to install the 2007 Office suite or program to mapped network drive

  Network, CDROM, and RAM drives are not supported install paths. Choose a folder located on a fixed disk or removable drive.

CAUSE

This issue occurs because the 2007 Office Setup program does not support installing a 2007 Office suite or program to a network location.

WORKAROUND

To work around this issue, install the 2007 Office suite or program to a local hard disk.

Additional query words: OFF2007 Office2007 Office 2007

Keywords: kberrmsg kbtshoot kbprb kbexpertisebeginner KB924744

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