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Microsoft KB Archive/924255

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How to troubleshoot access denied in a split permission model or minimum permissions model

Article ID: 924255

Article Last Modified on 10/25/2007



APPLIES TO

  • Microsoft Exchange Server 2003 Enterprise Edition
  • Microsoft Exchange Server 2003 Standard Edition



Source: Microsoft Support

RAPID PUBLISHING

RAPID PUBLISHING ARTICLES PROVIDE INFORMATION IN RESPONSE TO EMERGING OR UNIQUE TOPICS, AND MAY BE UPDATED AS NEW INFORMATION BECOMES AVAILABLE.

SYMPTOMS

When the administrative snap-in that you are using reports an "Access denied" error code, customers often wonder what attributes they do not have permission to. This happens most often for user accounts that have been delegated and have a limited set of permissions to modify an OU or a domain, yet the delegated user is not a member of "Account Operators" or "Domain Admins".

The administrative snap-ins "Exchange System Manager" and "Active Directory Users and Computers" access Active Directory, and thus the "Access Denied" error code 0x80007005 is actually win32 interpretation of the LDAP error code. To determine the LDAP error code, as well as the attribute for which you do not have access to, follow the steps below:

RESOLUTION

Enable auditing for Failure on the object for we are trying to modify. Then try to make the change to this object. Look in the security log on the DC. Look for event 566 regaurding this Object this should tell us the exact permissions we are lacking.

http://support.microsoft.com/?id=814595

Configure Auditing for Specific Active Directory Objects

After you configure an audit policy setting, you can configure auditing for specific objects, such as users, computers, organizational units, or groups, by specifying both the types of access and the users whose access that you want to audit.

To configure auditing for specific Active Directory objects:

  1. Click Start, point to Programs, point to Administrative Tools, and then click Active Directory Users and Computers.
  2. Make sure that Advanced Features is selected on the View menu by making sure that the command has a check mark next to it.
  3. Right-click the Active Directory object that you want to audit, and then click Properties.
  4. Click the Security tab, and then click Advanced.
  5. Click the Auditing tab, and then click Add.
  6. Complete one of the following:
    • Type the name of either the user or the group whose access you want to audit in the Enter the object name to select box, and then click OK.
    • In the list of names, double-click either the user or the group whose access you want to audit.
  7. Click to select either the Successful check box or the Failed check box for the actions that you want to audit, and then click OK.
  8. Click OK, and then click OK.


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Keywords: kbprb kbtshoot kbrapidpub KB924255