Microsoft KB Archive/924141

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Article ID: 924141

Article Last Modified on 10/2/2007


  • Microsoft Office Outlook 2007


You try to print a range of pages from an e-mail message in Microsoft Office Outlook 2007. However, there is no Page Range section in the Print dialog box. Therefore, you cannot print a range of pages. You can print only the whole message.


To work around this issue, use one of the following methods.

Method 1: Use Microsoft Office Word 2007

Copy the section of the e-mail that you want to print, paste this text into Word 2007, and then print the message.

Method 2: Use Internet Explorer to print HTML messages

If the e-mail message is in the HTML format, print the message in Internet Explorer. To do this, follow these steps:

  1. Open the e-mail message.
  2. On the Ribbon, click Other Actions, and then click View in Browser. The message is displayed in Internet Explorer.
  3. On the File menu, click Print.

Method 3: Save the message as a PDF document or as an XPS document

Save the e-mail message as a Portable Document Format (PDF) document or as an XML Paper Specification (XPS) document, and then print the document from the appropriate program.

Note For more information about how to save Outlook 2007 messages as a PDF or XPS document, see the "What's New in Microsoft Office Outlook 2007" topic in Outlook 2007 Help.

The following file is available for download from the Microsoft Download Center:
[GRAPHIC: Download]Download the SaveAsPDFandXPS.exe package now.

To save an e-mail message as a PDF or an XPS document, follow these steps:

  1. Copy the e-mail contents to Word 2007 or to Excel 2007.
  2. Click the Microsoft Office Button, point to Save As, and then click PDF or XPS.
  3. In the File Name list, type or select a name for the document or the workbook.
  4. In the Save as type list, click PDF or XPS document.
  5. If you want to open the file immediately after you save it, click to select the Open file after publishing check box. This check box is available only if you have a PDF reader or an XPS viewer installed on your computer.
  6. Next to Optimize for, click Standard (publishing online and printing).
  7. Click OK, and then click Publish.

To view a PDF file, you must have a PDF reader installed on your computer. One such reader is the Acrobat Reader. This reader is available from Adobe Systems. For more information about the Acrobat Reader, visit the following Web site:

To view a file in XPS format, you must have a viewer. You can download a free viewer from the Microsoft Office Online Downloads page. To do this, visit the following Microsoft Web site:


The information and the solution in this document represents the current view of Microsoft Corporation on these issues as of the date of publication. This solution is available through Microsoft or through a third-party provider. Microsoft does not specifically recommend any third-party provider or third-party solution that this article might describe. There might also be other third-party providers or third-party solutions that this article does not describe. Because Microsoft must respond to changing market conditions, this information should not be interpreted to be a commitment by Microsoft. Microsoft cannot guarantee or endorse the accuracy of any information or of any solution that is presented by Microsoft or by any mentioned third-party provider.

Microsoft makes no warranties and excludes all representations, warranties, and conditions whether express, implied, or statutory. These include but are not limited to representations, warranties, or conditions of title, non-infringement, satisfactory condition, merchantability, and fitness for a particular purpose, with regard to any service, solution, product, or any other materials or information. In no event will Microsoft be liable for any third-party solution that this article mentions.

In Outlook 2007, the only change in printing behavior from earlier versions of Outlook is related to HTML messages. In earlier versions of Outlook, HTML messages are printed by using the printing engine from Internet Explorer. However, for Plain Text and Rich Text Formatted (RTF) messages, Outlook 2003 uses its own printing engine. You see the same behavior as in Outlook 2007. The following table summarizes the print range capabilities of Outlook.

Outlook Version Message Format Print Range Capability
2007 HTML No
2007 RTF No
2007 Plain Text No
2003 (and earlier) HTML Yes
2003 (and earlier) RTF No
2003 (and earlier) Plain Text No

Additional query words: OL2007 Outlook2007

Keywords: kbtshoot kbprint kbprb kbexpertisebeginner KB924141