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Microsoft KB Archive/923988

From BetaArchive Wiki

Article ID: 923988

Article Last Modified on 10/25/2007


  • Microsoft Exchange Server 2003 Standard Edition
  • Microsoft Exchange Server 2003 Enterprise Edition


When you use a server that is running the German version of Exchange Server 2003 to deliver an e-mail message to an unknown user, you may receive a non-delivery report (NDR) message. The subject and body of this NDR message are displayed incorrectly. The NDR message resembles the following in a German e-mail client:

Betreff: Benachrichtigung zum
          +ANw-bermittlungsstatus (Fehlgeschlagen)
Dies ist eine automatisch erstellte Benachrichtigung +APw-ber den
+ANw-bermittlung an folgende Empf+A0Q-nger

In a network trace, you may find that a "0D 0A 09" (CR LF TAB) character sequence is inserted in the word "Fehlgeschlagen" immediately after the "g" character in the subject of the NDR. The network trace resembles the following:

00000180  69 61 2E 6C 6F 63 61 6C 3E 0D 0A 53 75 62 6A 65 ia.local>..Subje 
00000190  63 74 3A 20 3D 3F 69 73 6F 2D 38 38 35 39 2D 31 ct:.=?iso-8859-1 
000001A0  3F 51 3F 42 65 6E 61 63 68 72 69 63 68 74 75 6E ?Q?Benachrichtun 
000001B0  67 5F 7A 75 6D 5F 3D 44 43 62 65 72 6D 69 74 74 g_zum_=DCbermitt 
000001C0  6C 75 6E 67 73 73 74 61 74 75 73 5F 3D 32 38 46 lungsstatus_=28F 
000001D0  65 68 6C 67 65 73 63 68 6C 61 67 0D 0A 09 65 6E ehlgeschlag...en     
000001E0  3D 32 39 3F 3D 0D 0A 0D 0A 54 68 69 73 20 69 73 =29?


Hotfix information

A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:


Because of file dependencies, this hotfix requires Microsoft Exchange Server 2003 Service Pack 2.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

836993 How to obtain the latest service packs for Exchange Server 2003

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

File name File version File size Date Time Platform
Phatq.dll 6.5.7651.50 598,528 25-Sep-2006 21:20 x86


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Additional query words: CM bug 61167

Keywords: kbhotfixserver kbqfe kbfix kbbug kbpubtypekc KB923988