Microsoft KB Archive/923946

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When you use Movie Maker in Windows Vista to try to publish a video file of a recorded screen capture, the publishing process never finishes

Article ID: 923946

Article Last Modified on 3/15/2007



APPLIES TO

  • Windows Vista Home Basic
  • Windows Vista Home Premium
  • Windows Vista Ultimate
  • Windows Vista Business
  • Windows Vista Enterprise
  • Windows Vista Starter
  • Windows Vista Home Basic 64-bit edition
  • Windows Vista Home Premium 64-bit edition
  • Windows Vista Ultimate 64-bit edition
  • Windows Vista Business 64-bit edition
  • Windows Vista Enterprise 64-bit edition



SYMPTOMS

When you use Microsoft Movie Maker in Microsoft Windows Vista to try to publish a video file of a recorded screen capture, the progress bar continues to increment. However, the publishing process never finishes. For example, this problem may occur if you use Microsoft Office Live Meeting to record the screen capture.

CAUSE

The problem may occur if the video file is encoded by using the Microsoft Screen Capture codec. For example, Office Live Meeting uses the Microsoft Screen Capture codec to encode a file.

The problem occurs because some video files that are encoded by using the Microsoft Screen Capture codec do not contain time stamps. These time stamps are required to use Movie Maker to correctly edit and publish a movie. Unlike other video file types, the Microsoft Screen Capture codec only saves time stamps to the file when the screen changes during the encoding process. This behavior creates gaps in the file that Movie Maker cannot render.

WORKAROUND

To work around this problem, encode the video file again by using the Windows Media Encoder. To obtain the Windows Media Encoder, visit the following Microsoft Web site:

After the file has been encoded again, the file can be edited and published in Movie Maker.

Note When you encode the file again, use the same settings as you used for the original file. Additionally, make sure that the output resolution of the encoded file matches the resolution of the source file. If you resize the screen-captured video, the output video may become difficult to see.

MORE INFORMATION

For more information about Windows Media Encoder encoding settings, visit the following Microsoft Web site, and then search for the "Helpful Encoding Tips" section:

Keywords: kbtshoot kbprb kbexpertisebeginner kbmm KB923946