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Microsoft KB Archive/923825

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Knowledge Base

Article ID: 923825

Article Last Modified on 9/22/2006


  • Microsoft Office Word 2003

Important This article contains information about how to modify the registry. Make sure to back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows registry


You open a Microsoft Office Word 2003 document from a SharePoint document library that is in All Documents view. When you do this, Word 2003 starts, and Word 2003 startup macros run two times. The macros create duplicate toolbar buttons or other effects as the document opens.

This problem also occurs when you open the document by using a command-line command such as winword.exe filename.doc.


This problem occurs when the document that you open is based on a template that is based on another template or document in the Word 2003 Startup folder.


How to obtain the hotfix

This issue is fixed in the Word 2003 post-Service Pack 2 Hotfix Package that is dated August 7, 2006. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

923824 Description of the Word 2003 post-Service Pack 2 hotfix package: August 7, 2006

How to enable the hotfix

Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.

To enable this hotfix, follow these steps:

  1. Exit Word 2003.
  2. Click Start, click Run, type regedit in the Open box, and then click OK.
  3. Locate and then click to select the following registry subkey:


  4. After you select the key that is specified in step 3, point to New on the Edit menu, and then click DWORD Value.
  5. Type CheckDupAddin4shellLoad, and then press ENTER.
  6. Right-click CheckDupAddin4shellLoad, and then click Modify.
  7. In the Value data box, type 1, and then click OK.
  8. On the File menu, click Exit to exit Registry Editor.


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Additional query words: Windows SharePoint Services SharePoint Portal Server 2003 WSS SPS Word2003 WD2003

Keywords: kbexpertiseinter kbhotfixserver kbqfe kbbug kbfix kbpubtypekc KB923825