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Microsoft KB Archive/923801

From BetaArchive Wiki

Article ID: 923801

Article Last Modified on 3/27/2007



APPLIES TO

  • Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
  • Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems
  • Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
  • Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
  • Microsoft Windows Server 2003, Standard Edition (32-bit x86)
  • Microsoft Windows Server 2003, Web Edition



SYMPTOMS

When you use Microsoft Windows Server Multipath I/O (MPIO) for disks that are presented by an iScsi host bus adapter (HBA), no MPIO-managed disks or logical unit numbers (LUNs) are available.

Note This problem occurs when you use the Microsoft StorPort storage driver (StorPort.sys) in Microsoft Windows Server 2003 with Service Pack 1 (SP1).

CAUSE

This problem occurs because the StorPort storage driver provides the wrong bus type for disks that are available by an iScsi HBA. When this occurs, MPIO is unable determine whether pseudo-LUNs for these disks should be created. Therefore, MPIO does not create pseudo-LUNs for these disks.

RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

889100 How to obtain the latest service pack for Windows Server 2003


Hotfix information

Prerequisites

The following list contains prerequisites for the hotfix:

  • Microsoft Windows Server 2003 with Service Pack 1

Restart requirement

You must restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Server 2003, IA64-based versions

File name File version File size Date Time Platform
Storport.sys 5.2.3790.2768 321,024 10-Aug-2006 01:45 IA-64
Updspapi.dll 6.2.29.0 638,688 10-Aug-2006 01:47 IA-64

Windows Server 2003, x64-based versions

File name File version File size Date Time Platform
Storport.sys 5.2.3790.2768 173,056 10-Aug-2006 01:45 x64
Updspapi.dll 6.2.29.0 462,048 10-Aug-2006 01:47 x64

Windows Server 2003, x86-based versions

File name File version File size Date Time Platform
Storport.sys 5.2.3790.2768 100,352 09-Aug-2006 11:28 x86
Updspapi.dll 6.2.29.0 371,424 12-Oct-2005 23:13 x86


STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows Server 2003 Service Pack 2.

MORE INFORMATION

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates


REFERENCES

For more information about recommended hotfixes for Windows Server 2003 Service Pack 1-based server clusters, click the following article number to view the article in the Microsoft Knowledge Base:

923830 Recommended hotfixes for Windows Server 2003 Service Pack 1- based server clusters


For more information about the Microsoft Storport storage driver for host bus adapter removable storage in Windows Server 2003, click the following article number to view the article in the Microsoft Knowledge Base:

916048 You experience problems when you use the Microsoft Storport storage driver for host bus adapter removable storage on a computer that is running Windows Server 2003


Keywords: kbwinserv2003sp2fix kbstoragemgmt kbfix kbhotfixserver kbqfe kbpubtypekc KB923801