Microsoft KB Archive/51363

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Works 2.0: Blank Screen with Boca Research EGA Video Card

PSS ID Number: Q51363 Article last modified on 06-12-1996




If you try to install version 2.0 of Microsoft Works for MS-DOS for an IBM or compatible EGA card when a Boca Research EGA card is installed, a blank screen may be displayed when the Works installation is complete.

If you have a Boca Video BIOS earlier than version 1.14, contact Boca Research to obtain a free BIOS upgrade to the current version. You can identify the version of BIOS you have by running the Boca utility EGADIAG.COM, which is supplied on disk with your video card. Boca Research technical support can be reached at (407) 997-6227.

Microsoft has not tested Works 2.0 with this configuration and therefore cannot guarantee its results.

KBCategory: kbother KBSubcategory: dworkskb

Additional reference words: 2.00

Copyright Microsoft Corporation 1996.