Microsoft KB Archive/48397

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How to Access Microsoft Knowledge Base on GEnie PSS ID Number: Q48397 Article last modified on 09-16-1992 PSS database name: PSS


This article describes how to access the Microsoft Knowledge Base on GEnie (General Electric Network for Information Exchange).

For more information about search hints when in the Knowledge Base, please query on the following words:

search and hints and genie

More Information:

The following steps reach the Knowledge Base on GEnie:

  1. Log onto the GEnie system with user identification. (Note that you can type “bye” to log off of GEnie when done.)
  2. Type “M505” (without the quotation marks) to move to Page 505. This is a quick way to reach the Microsoft RoundTable and Knowledge Base area.
  3. Type “6” (without the quotation marks) at the “P 505?” prompt to go to the Knowledge Base menu.
  4. Type “1” (without the quotation marks) at the “enter #” prompt to search the Knowledge Base.

You can now type in a query to search for articles.

The Microsoft Knowledge Base contains the latest technical information about Microsoft products. The Microsoft Knowledge Base is accessible electronically through GEnie or Microsoft Support Advantage.

For more information about GEnie, which is designed for personal computer enthusiasts, call GE Client Services at (800) 638-9636.

For more information about Microsoft Support Advantage, which is designed for software developers, call Support Advantage Telemarketing at (800) 443-4672.

Copyright Microsoft Corporation 1992.