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Microsoft KB Archive/256615

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Knowledge Base


SMS: Setup Time-Out Attempting to Create Indexes on Tables with Many Rows

Article ID: 256615

Article Last Modified on 10/27/2006



APPLIES TO

  • Microsoft Systems Management Server 2.0 Standard Edition
  • Microsoft Systems Management Server 2.0 Service Pack 1



This article was previously published under Q256615

SYMPTOMS

When you attempt to upgrade a Systems Management Server (SMS) 2.0 site that has tables that contain many rows (for example the StatusMessages or Software Inventory tables), Setup may time out and stop with a general error message. When this occurs, the SMSSetup log contains the following text:

<03-13-2000 17:40:49>FAILED Sql Script: Creating indexes on StatusMessages
<03-13-2000 17:40:49>SQL error

CAUSE

This behavior occurs because SQL runs the operation in Synchronous mode.

RESOLUTION

To resolve this problem, obtain the latest service pack for Systems Management Server version 2.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

236325 How to Obtain the Latest Systems Management Server 2.0 Service Pack


STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Systems Management Server version 2.0 Service Pack 2.


Additional query words: prodsms

Keywords: kbbug kbfix kbsetup kbsms200sp2fix kbupgrade KB256615