Microsoft KB Archive/256408

From BetaArchive Wiki

XWEB: OK Button Is Not Available in Create Folder Dialog Box After You Try to Create Folder with a Duplicate Name

This article discusses a Beta release of a Microsoft product. The information in this article is provided as-is and is subject to change without notice.

No formal product support is available from Microsoft for this Beta product. For information about obtaining support for a Beta release, please see the documentation included with the Beta product files, or check the Web location from which you downloaded the release.

The information in this article applies to:

  • Microsoft Exchange 2000 Server


When you Microsoft Exchange 2000 Server Outlook Web Access (OWA) with Microsoft Internet Explorer 5 to create a subfolder within a your mailbox, if you try to create a folder with the same name as an existing folder, you receive the following error message:

405 Method Not Allowed

After you click OK, you are returned to the Create New Folder dialog box. However, the OK button is no longer available. Therefore, after you give the new folder a different name, you cannot click OK to create the folder.


To create a new folder after you receive the error message in the "Symptoms" section, you must:

  1. Click Cancel to close the Create New Folder dialog box.
  2. Right-click the parent folder in which you want to create the new sub-folder.
  3. Click New Folder, and then enter the new folder name. The OK button will be available.


Microsoft has confirmed this to be a problem in Microsoft Exchange 2000 Server.

Additional query words:

Keywords :
Version : winnt:
Platform : winnt
Issue type : kbbug
Technology : kbvcSearch

Last Reviewed: June 21, 2000
© 2000 Microsoft Corporation. All rights reserved. Terms of Use.