Microsoft KB Archive/256252
Article ID: 256252
Article Last Modified on 8/10/2007
- Microsoft Outlook 98 Standard Edition
This article was previously published under Q256252
If you set up a moderated public folder, add it to the Favorites folder, make it available for offline use, post a message to it while you are offline, and then try to synchronize all folders, you may receive the following error message:
If you look at the log message in the Detailed Items folder, you see that synchronization failed while attempting to synchronize the moderated folder. The log message resembles the following :
15:22:41 Synchronizing Folder <moderated folder> 15:22:42 Error synchronizing message <test> 15:22:42 [80004005-501-0-324] 15:22:42 The client operation failed. 15:22:42 Microsoft Exchange Server Information Store 15:22:42 Error synchronizing folder 15:22:42 [80004005-501-0-324] 15:22:42 The client operation failed. 15:22:42 Microsoft Exchange Server Information Store
The <moderated folder> in the log is the name of the moderated folder to synchronize.
A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:
The English version of this fix should have the following file attributes or later:
Version File name Platform ------------------------------------------------------------- 8.05.7408.0000 Outllib.dll x86__WINDOWS32 8.05.7027.0000 Msoutl85.olb x86__WINDOWS32
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Additional query words: public moderated folders
Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe KB256252