Microsoft KB Archive/255882

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XFOR: Migrating Double-Byte Character Set Messages from cc:Mail

Article ID: 255882

Article Last Modified on 10/28/2006


  • Microsoft Exchange Server 5.5 Standard Edition

This article was previously published under Q255882


When you migrate messages from Lotus cc:Mail, the language of the operating system that the Migration Wizard runs on determines the CODEPAGE switch of the Import and Export processes that the Migration Wizard starts.

Therefore, if you migrate messages from cc:Mail that contain double-byte character set (DBCS) characters, you need to run the Migration Wizard on an operating system of that particular language.

For example, if you migrate messages that contain Chinese characters, run the Migration Wizard on the Chinese version of Microsoft Windows NT Server. US-ASCII characters are migrated correctly because they are a subset of DBCS.


If the incorrect CODEPAGE switch is used to extract messages from cc:Mail, the Migration Wizard does not migrate DBCS characters correctly, even when you use the two-step migration process and modify the CodePage header in the .pkl file. The DBCS characters in the migration files are already corrupted.

Additional query words: Japanese Korean

Keywords: kbinfo KB255882