Microsoft KB Archive/255816

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Custom User Names and Passwords for Dial-Up Connections Lost After Upgrade to Windows 2000


The information in this article applies to:

  • Microsoft Windows 2000 Professional


After you upgrade your Microsoft Windows 95-based, Microsoft Windows 98-based, or Microsoft Windows 98 Second Edition-based computer to Windows 2000, dial-up connections may not connect properly, or may report an incorrect user name or password.


This problem occurs because dial-up connections in Windows 95/98 often contain a custom user name (such as "username-ppp") or a password. Windows 2000 does not copy these two settings properly, and because of this, sets the user name and password to the currently logged in user name and password by default.


To work around this problem, type the correct user name and password when you dial the connection, and then click to select the Save Password check box.


Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article.


If you are not prompted for a user name and password you dial a connection:

  1. Right-click the dial-up connection in the Network and Dial-up Connections window, and then click properties.
  2. Click the Options tab.
  3. Click to select the Prompt for name and password, certificate, etc. check box.
  4. Click OK.

Additional query words: connectoid

Keywords : dun KBW2KHOME
Issue type : kbprb
Technology : kbwin2000Search kbwin2000ProSearch kbwin2000Pro

Last Reviewed: October 24, 2000
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