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Microsoft KB Archive/255663

From BetaArchive Wiki
Knowledge Base


Acer TravelMate 513T Hangs During Upgrade to Windows Me

Article ID: 255663

Article Last Modified on 1/27/2007



APPLIES TO

  • Microsoft Windows Millennium Edition



This article was previously published under Q255663

SYMPTOMS

When you upgrade your Acer TravelMate 513T laptop computer from Microsoft Windows 98 Second Edition to Windows Millennium Edition (Me), the computer may stop responding (hang) when there is 13 minutes remaining in the upgrade process (this is when Plug and Play detection takes place).

CAUSE

This behavior can occur if the computer's BIOS is dated before 12/25/99.

RESOLUTION

To resolve this issue, obtain the latest BIOS update from Acer, and then run Windows Me Setup again.

Keywords: kbhardware kbprb kbsetup KB255663