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Microsoft KB Archive/255663

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Knowledge Base

Acer TravelMate 513T Hangs During Upgrade to Windows Me

Article ID: 255663

Article Last Modified on 1/27/2007


  • Microsoft Windows Millennium Edition

This article was previously published under Q255663


When you upgrade your Acer TravelMate 513T laptop computer from Microsoft Windows 98 Second Edition to Windows Millennium Edition (Me), the computer may stop responding (hang) when there is 13 minutes remaining in the upgrade process (this is when Plug and Play detection takes place).


This behavior can occur if the computer's BIOS is dated before 12/25/99.


To resolve this issue, obtain the latest BIOS update from Acer, and then run Windows Me Setup again.

Keywords: kbhardware kbprb kbsetup KB255663