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Microsoft KB Archive/255581

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Knowledge Base

URL Is Excluded Because the URL Protocol Is Not Recognized or Restricted

Article ID: 255581

Article Last Modified on 3/5/2000


  • Microsoft Site Server 3.0 Standard Edition

This article was previously published under Q255581


When you use Site Server Search to crawl Exchange Server public folders, the following error message may appear in the Gatherer Logs ASP page Message and Error Code column:

URL is excluded because the URL protocol is not recognized or restricted
(Error Code:0x800411A5)

The catalog is not created.


If during the setup of Site Server 3.0, the Exchange Server integration is not installed for some reason, the following error message appears:

Exchange indexing setup was unsuccessful. Please refer to the online documentation for more information

This error message means that the Exchange Server public folders cannot be crawled.

This error message can occur if you try to install Exchange Server on the same computer as Site Server, which is not recommended. The main reason that this problem occurs is because the Exchci.dll file is not registered or installed correctly.


  1. From Control Panel Services, stop the Site Server Gatherer service.
  2. Register the Exchci.dll file using the following command line:

    regsvr32 <your system path>\exchci.dll

    Note: You should provide the full path to the Exchci.dll file.
  3. Start the Gatherer service.
  4. From the MMC, initiate the crawling process again.


If the crawl account does not have Administrative privileges on the Exchange Server computer, after the build attempt of the Site Server 3.0 catalog, you receive the following error message:

Error fetching URL, (EXCI_E_NOT_ADMIN_OR_WRONG_SITE - The service cannot access the Exchange Service. The account used by the Search services may not be an Exchange administrator, or the Site or Organization settings on the Search host may be invalid.) Error Code: -2147216986

If the Windows NT Domain that Exchange Server belongs to is not trusted by Site Server 3.0, after the build attempt of the Site Server 3.0 catalog, you receive the following error message:

Error Code: -2147216987

Keywords: kbprb KB255581