Microsoft KB Archive/255573

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Cannot Use "Copy To" Button for a Domain User Profile from Windows 2000 Professional


The information in this article applies to:

  • Microsoft Windows 2000 Datacenter Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional
  • Microsoft Windows 2000 Server


Administrators cannot use the Copy To button on the User Profiles tab in System properties to copy a domain user profile from a Windows 2000 Professional-based computer that is a member of a Microsoft Windows NT 4.0-based domain. When you attempt to do so, the Look in box in the Select User or Group dialog box does not display the list of domains. Instead, the Look in box is unavailable, and the name of the local computer is the only available name.


A supported fix is now available from Microsoft, but it is only intended to correct the problem described in this article and should be applied only to systems experiencing this specific problem. This fix may receive additional testing at a later time, to further ensure product quality. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows 2000 service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, please go to the following address on the World Wide Web:

NOTE: In special cases, charges that are normally incurred for support calls may be canceled, if a Microsoft Support Professional determines that a specific update will resolve your problem. Normal support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English-language version of this fix should have the following file attributes or later:

   Date        Time    Version        Size     File name
   04/07/2000  03:47p  5.0.2195.2010  125,200  Sysdm.cpl 


Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words:

Keywords : kbenv kbtool kbWin2000PreSP2Fix
Issue type : kbbug
Technology : kbwin2000AdvServ kbwin2000AdvServSearch kbwin2000DataServ kbwin2000DataServSearch kbwin2000Serv kbwin2000ServSearch kbwin2000Search kbwin2000ProSearch kbwin2000Pro kbWinAdvServSearch kbWinDataServSearch

Last Reviewed: February 25, 2001
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