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Microsoft KB Archive/255238

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Knowledge Base

STOP 0x1e Error Message Appears When You Try to Print from Excel or Word Using HP LaserJet 8100 PCL6 Printer Driver

Article ID: 255238

Article Last Modified on 11/1/2006


  • Microsoft Windows NT Server 4.0 Standard Edition

This article was previously published under Q255238


When you try to print from Microsoft Excel or Microsoft Word in landscape mode from a Microsoft Windows NT 4.0-based computer, using the Hewlett-Packard (HP) LaserJet 8100 PCL6 printer driver, you may receive a STOP 0x1e error message.


To resolve this issue, obtain the latest updated printer driver from the Hewlett-Packard Web site.

For information about how to contact Hewlett-Packard, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kbprb KB255238