Microsoft KB Archive/255186

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OLEXP: How to Configure Outlook Express for CompuServe 2000 IMAP E-Mail

Article ID: 255186

Article Last Modified on 1/27/2007


  • Microsoft Outlook Express 5.5
  • Microsoft Outlook Express 5.01 Service Pack 1
  • Microsoft Outlook Express 5.0

This article was previously published under Q255186

For information about the differences between Microsoft Outlook Express and Microsoft Outlook e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:

257824 OL2000: Differences Between Outlook and Outlook Express


This article describes how to configure Outlook Express to send and receive e-mail using your CompuServe 2000, version 5.0 account.


CompuServe 2000 now uses Internet Message Access Protocol (IMAP) for e-mail.

NOTE: Accounts bound by SecurID cannot be accessed using IMAP. This article applies only to CompuServe 2000, which uses e-mail addresses similar to the following address

where e-mailname is your e-mail name.

This article does not apply to Classic CompuServe or other versions of CompuServe, which use e-mail addresses similar to:

To configure Outlook Express to access your CompuServe 2000 IMAP account, follow these steps:

  1. On the Tools menu, click Accounts.
  2. On the Mail tab, click Add, and then click Mail.
  3. Type your name in the Display name box, and then click Next.
  4. Click to select the I already have an e-mail address that I'd like to use check box, type your CompuServe 2000 address in the E-mail Address box, and then click Next.
  5. For the incoming mail server type, click IMAP. For the Incoming mail (POP3, IMAP or HTTP) server, type your IMAP server name ( For the Outgoing mail (SMTP) server, type the IMAP SMTP server name (, and then click Next.
  6. Type your CompuServe 2000 member name in the Account name box.
  7. Click Next, click Finish, and then click Close to exit the Internet Accounts dialog box.

Although the preceding steps allow you to receive mail from the IMAP server, you may encounter problems when you try to send mail. To configure validation of your sending (SMTP) e-mail server, follow these steps:

  1. On the Tools menu, click Accounts.
  2. Select the account that you just configured, and then click Properties.
  3. On the Servers tab, select the My server requires authentication check box. This option sets your SMTP server validation to use the same user name and password that you previously set for your IMAP server. The Settings button allows you to set a different user name and password, if it is different from your IMAP server.
  4. Click OK, and then click Close to close all dialog boxes.

For questions and answers about using your CompuServe 2000 e-mail account, please visit the CompuServe Web page:

GO keyword: IMAP

For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

253759 OL2000: (IMO) How to Configure Outlook with CompuServe 2000 Mail

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