Microsoft KB Archive/254819

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FRN: Exchange 5.5 Setup Error Installing BackOffice Server 4.5 on Windows 2000 Server

Article ID: 254819

Article Last Modified on 11/4/2003


  • Microsoft Windows 2000 Server
  • Microsoft BackOffice Server 4.5

This article was previously published under Q254819


When you install the French-language version of BackOffice Server 4.5 on a computer running Windows 2000 Server, you may receive the following error message while Microsoft Exchange 5.5 is installing:

Le programme d'installation a detecte que les adjonctions requises pour Outlook Web Access ne sont en cours d'execution. Veuillez consulter les notes de diffusion pour de plus amples informations.

Installation de Microsoft Exchange Server
Indent. N° : c1037997


To resolve this issue, install Exchange Server 5.5 before you install the remaining BackOffice programs. To work around this problem, install BackOffice using the following steps:

  1. Install Site Server 3.0.
  2. Install Site Server 3.0 Service Pack 2.
  3. Install Exchange Server 5.5.
  4. Install Exchange Server 5.5 Service Pack 3.
  5. Install the remaining BackOffice components.


Microsoft has confirmed this to be a problem when running the French version of BackOffice Server 4.5 on a computer running Windows 2000 Server.

Keywords: kberrmsg kbprb KB254819