Article ID: 254532
Article Last Modified on 10/25/2006
APPLIES TO
- Microsoft Systems Management Server 1.2 Standard Edition
This article was previously published under Q254532
SYMPTOMS
Microsoft Systems Management Server 1.2 Service Pack 4 (SP4) includes limited support for Windows 2000. However, additional compatibility fixes are required in Systems Management Server 1.2 SP4 to support Windows 2000 Professional.
RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Systems Management Server service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this fix should have the following file attributes or later:
Date Time Version Size File name Platform
------------------------------------------------------------------
5/10/00 5:47pm 247,217 Hotfix.map
6/11/98 2:33pm 110,256 Mergemap.exe Intel
6/11/98 2:35pm 330,000 Mergemap_alpha.exe Alpha
6/03/96 6:49pm 117,008 Sendcode.exe Intel
7/23/96 4:40pm 499,472 Sendcode_alpha.exe Alpha
2/02/00 9:35pm 317 Shutdown.ct1
6/25/99 4:00am 44,576 Check20.exe Intel
5/05/00 7:48pm 367,440 Clicfg.exe Intel
1/19/00 5:43pm 282,592 Inv32cli.exe Intel
1/19/00 5:44pm 111,072 Invproc.dll Intel
1/19/00 5:43pm 295,344 Invwin32.exe Intel
9/15/99 8:16pm 2,144 Kbs-kbd.inf Intel
9/15/99 7:37pm 2,120 Kbs-mou.inf Intel
1/03/00 5:41pm 5,854 Kbstuf5i.cat Intel
1/03/00 5:37pm 365 Kbstuf5i.cdf Intel
9/15/99 9:11pm 5,150 Kbstuff5.sys Intel
3/23/00 3:26pm 333,008 Sightnt.dll Intel
11/09/99 12:53am 208,320 Smsrcins.exe Intel
2/04/00 9:31pm 2,337 W2000pro.pdf Intel
2/08/00 3:06pm 96,794 W9xtow2k.exe Intel
2/04/00 9:06pm 17,200 Wbeminv.dll Intel
5/05/00 7:49pm 917,264 Clicfg.exe Alpha
1/19/00 5:45pm 865,552 Inv32cli.exe Alpha
1/19/00 5:46pm 227,600 Invproc.dll Alpha
1/19/00 5:45pm 881,936 Invwin32.exe Alpha
3/23/00 3:27pm 649,488 Sightnt.dll Alpha
11/09/99 12:53am 359,184 Smsrcins.exe Alpha
2/04/00 9:08pm 29,456 Wbeminv.dll Alpha
NOTE: Due to file dependencies, the most recent hotfix or feature that contains the above files may also contain additional files.
STATUS
Microsoft has confirmed this to be a problem in Systems Management Server version 1.2.
MORE INFORMATION
For more information about using Systems Management Server 1.2 with Windows 2000, please download the wincompat.doc file from the following Microsoft Web site:
To install the hotfix, use the appropriate method.
NOTE: This hotfix involves updating the System.map file. All clients go through a "mini-upgrade" the next time they run the SMS logon script.
Method 1: Using the Hotfix Installer
NOTE: This method is only for Intel-based computers.
- Create a folder in a location that is accessible to your Systems Management Server site server(s).
- Copy the update program file (along with the required support files Hotfix.map, Sendcode.exe, Mergemap.exe, and Shutdown.ct1) and platform folders to the new folder. The folder structure must be such that the program file and support files are located one folder above the platform folders.
- From each of the primary and secondary Systems Management Server site servers in your environment, log on to your site server by using an account with administrative privileges.
- Quit the Systems Management Server Administrator console, where applicable.
- Run Q254532.exe and follow the directions in the wizard.
Method 2: Manual Installation
- Create a folder in a location that is accessible to your Systems Management Server site server(s).
- Copy the Hotfix.map, Sendcode.exe, Sendcode_alpha.exe, Mergemap.exe, and Mergemap_alpha.exe files, and the platform folders, to the new folder. For simplicity, the folder structure should be such that the support files are located one folder above the platform folders.
- From each of the primary and secondary Systems Management Server site servers in your environment, log on to your site server by using an account with administrative privileges.
- Quit the Systems Management Server Administrator console, where applicable.
- Perform a site shutdown. You can do this by clicking Shutdown Site from the Operations option in Maintenance-mode Setup (that is, by running Systems Management Server Setup from the Systems Management Server program group). You can also use the supplied Sendcode program to shut down the site. Using the appropriate platform version, (that is, Sendcode.exe for the Intel platform or Sendcode_alpha.exe for the Alpha platform), run the following command from a command prompt from the folder where the support files are located:
sendcode.exe/sendcode_alpha.exe sms_site_config_manager 234
- Apply the updated files:
- Replace the
Sms_root_folder\Site.srv\Maincfg.box\Client.src\Check20.exe file with the hotfixed version. - Replace the
Sms_root_folder\Site.srv\Platform.bin\Clicfg.exe file with the hotfixed version. - Replace the
Sms_root_folder\Site.srv\Platform.bin\Invproc.dll file with the hotfixed version. - Replace the
Sms_root_folder\Site.srv\Platform.bin\Invwin32.exe file with the hotfixed version. - Replace the
Sms_root_folder\Site.srv\Platform.bin\Sightnt.dll file with the hotfixed version. - Replace the
Sms_root_folder\Site.srv\Platform.bin\Wbeminv.dll file with the hotfixed version. - Replace the
Sms_root_folder\Site.srv\Maincfg.box\Client.src\Platform.bin\Inv32cli.exe file with the hotfixed version. - Replace the
Sms_root_folder\Site.srv\Maincfg.box\Client.src\Platform.bin\Invwin32.exe file with the hotfixed version. - Replace the
Sms_root_folder\Site.srv\Maincfg.box\Client.src\Platform.bin\Wbeminv.dll file with the hotfixed version. - Replace the
Sms_root_folder\Site.srv\Maincfg.box\Client.src\X86.bin\Smsrcins.exe file with the hotfixed version. - Replace the
Sms_root_folder\Site.srv\Maincfg.box\Client.src\X86.bin\Kbs-kbd.inf file with the hotfixed version. - Replace the
Sms_root_folder\Site.srv\Maincfg.box\Client.src\X86.bin\Kbs-mou.inf file with the hotfixed version. - Replace the
Sms_root_folder\Site.srv\Maincfg.box\Client.src\X86.bin\Kbstuf5i.cat file with the hotfixed version. - Replace the
Sms_root_folder\Site.srv\Maincfg.box\Client.src\X86.bin\Kbstuf5i.cdf file with the hotfixed version. - Replace the
Sms_root_folder\Site.srv\Maincfg.box\Client.src\X86.bin\Kbstuff5.sys file with the hotfixed version. - Replace the
Sms_root_folder\Site.srv\Maincfg.box\Mstest\W9xtow2k.exe file with the hotfixed version. - Replace the
Sms_root_folder\Primsite.srv\Import.src\Enu\W2000pro.pdf file with the hotfixed version.
- Replace the
- Update the System.map file by using the supplied Mergemap program and Hotfix.map file. Using the appropriate platform version of Mergemap, (that is, Mergemap.exe for the Intel platform or Mergemap_alpha.exe for the Alpha platform) run the following command from a command prompt from the folder where the support files are located:
mergemap.exe/mergemap_alpha.exe
sms_root_folder\System.map hotfix.map - Perform a site reset. You can do this by clicking Reset Site from the Operations option in Maintenance-mode Setup. You can also use the supplied Sendcode program to reset the site. First, restart the SMS_Site_Config_Manager service on the Systems Management Server site server. Then, using the appropriate platform version (that is, Sendcode.exe for the Intel platform or Sendcode_alpha.exe for the Alpha platform), run the following command from a command prompt from the folder where the support files are located:
sendcode.exe/sendcode_alpha.exe sms_site_config_manager 194
Additional query words: prodsms w2k support 2000 WIN2K QFE wincompat
Keywords: kbqfe kbhotfixserver kbbug kbclient kbfix kbhelpdesk kbinterop kbinventory kbpackage kbpcm KB254532
