Microsoft KB Archive/254490

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"Invalid Page Fault in Module Urlmon.dll" Error Message When Starting Internet Explorer

Article ID: 254490

Article Last Modified on 1/27/2007


  • Microsoft Internet Explorer 5.01
  • Microsoft Internet Explorer 5.01
  • Microsoft Internet Explorer 5.0
  • Microsoft Internet Explorer 5.01
  • Microsoft Internet Explorer 5.0
  • Microsoft Windows 98 Standard Edition

This article was previously published under Q254490

IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry

If this article does not describe the invalid page fault error message that you are receiving, view the following Microsoft Web site to view more articles that describe invalid page fault error messages in Internet Explorer:


When you attempt to open Internet Explorer, you may receive the following error message:

Iexplore caused an invalid page fault in module Urlmon.dll.


This behavior can occur if there are multiple entries for QuickView Plus in the registry.


WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

To resolve this behavior, remove all but one of the QuickView Plus entries from the following registry key:

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\InternetSettings\Accepted Documents

NOTE: In some cases, there may be only one QuickView Plus entry in the registry. Removing the entry should also resolve the behavior.

Keywords: kbinvalidpagefault kbenv kbprb KB254490