Microsoft KB Archive/254171
Unable to Playback DVD Video on a Windows 2000-Based Computer
The information in this article applies to:
- Microsoft Windows 2000 Professional
When you attempt to play video from a DVD on a Windows 2000-based computer, you may receive the following error message:
While setting up DVD-video playback, it was found that
- Video cannot be shown on the computer monitor because of one of the following reasons:
- Low video memory. Please try using lower display resolution and/or colors.
- Another application is currently using the necessary display resources. Please ensure that no such application is running.
- The display adapter in incompatible with the DVD decoder. Please try to obtain a display driver update.
This issue can occur for either of the following reasons:
- Low video memory.
- Another program is currently using the necessary display resources.
- You are using a legacy video adapter.
- The video driver manufacturer has decided not to support DVD.
To resolve this issue, use one of the following methods:
- Try using a lower display resolution or a lower number of colors. To change the display resolution on your Windows 2000-based computer:
- Click Start, point to Settings, and then click Control Panel.
- Double-click Display, click Settings, change the Color configuration to lower the number of colors, change the Screen area configuration to lower the display resolution, and then click OK.
- Close other programs that may be using the necessary display resources.
- Use a Windows 2000 compatible video adapter.
Below is a list of the components necessary for DVD playback on a Windows 2000-based computer using the included software:
- A DVD-ROM drive.
- A supported analog DVD decoder.
- A video driver that answers TV/Out Input/Output Control (IOCTL) = NO, which disallows copy protection.
All Other Decoding
- A DVD-ROM drive.
- A supported DVD decoder with hardware decoding or software.
- A video driver that supports copy protection for encrypted disk playback, and VPE to permit the video card to place the image in the frame buffer.
This is a known issue with the following legacy video drivers, as they do not support VPE: Imagine, ATI, Cirrus, Qvision, WeitekP9, W32/ET6000, Revolution3D, Matrox, Elsa, C&TLegacy, and Banshee.
Legacy is defined as non-Windows 2000 drivers.
To determine supported controllers, look at the hardware compatibility list for Windows 2000 on the following Microsoft Web site:
The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.
Additional query words: buffering older
Keywords : kb3rdparty kbdisplay kberrmsg kbhw KBW2KHOME
Issue type : kbprb
Technology : kbwin2000Search kbwin2000ProSearch kbwin2000Pro
Last Reviewed: October 24, 2000