Microsoft KB Archive/254087
Article ID: 254087
Article Last Modified on 1/27/2007
- Microsoft Windows 98 Standard Edition
- Microsoft Windows 98 Second Edition
This article was previously published under Q254087
After an Oxford OX16PC1954 multiple-port adapter is detected and installed and the computer is rebooted, you may receive a page fault in Vcd.vxd.
A problem in the HeapReallocate function in the Vmm.vxd drive causes it not to zero-initialize memory in certain circumstances.
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this fix should have the following file attributes or later:
Date Time Version Size File name Platform -------------------------------------------------------------- 03/03/00 12:54p 04.10.00.2000 472,576 Vmm.vxd Windows 98 03/13/00 01:01p 04.10.00.2224 472,564 Vmm.vxd Windows 98 Second Edition
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
For additional information about Windows 98 and Windows 98 Second Edition hotfixes, click the article number below to view the article in the Microsoft Knowledge Base:
206071 General Information About Windows 98 and Windows 98 Second Edition Hotfixes
Additional query words: blue screen
Keywords: kberrmsg kbhardware kbprb kbqfe KB254087