Microsoft KB Archive/254033

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XL98: Some Keys Don't Function and Others Cause Unexpected Results

Article ID: 254033

Article Last Modified on 10/25/2002


  • Microsoft Excel 98 for Macintosh, when used with:
    • Apple Mac OS 9.0

This article was previously published under Q254033

WARNING:This information is preliminary and has not been confirmed or tested by Microsoft. Use only with discretion.


When you type certain keys, the active cell may move unexpectedly, or you may experience the following behaviors:

   Key    Unexpected action

   f      The Print Screen dialog box is displayed.
   h      The Page Setup dialog box is displayed.
   i      The selected cell moves down about 50 rows.
   w      Nothing is entered in the cell.


This behavior may occur if both of the following conditions are true:

  • You are using a Power Macintosh G4.
  • There is a minor problem in your copy of Mac OS 9.


The only known resolution is to perform a Clean Install of your Macintosh Operating System.

Additional query words: OFF98 XL98

Keywords: kbprb KB254033