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Microsoft KB Archive/253993

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WD2000: Part 1: How to Troubleshoot Printing Problems from Word

Q253993



The information in this article applies to:


  • Microsoft Word 2000



For a Microsoft Word 2002 version of this article, see Q291336.


SUMMARY

This article is part 1 of a series of two Microsoft Knowledge Base articles that present a systematic approach to eliminating printing problems in Microsoft Word 2000.

The following topic is covered in part 1 of this article:

What Are Some Specific Error Messages I May Get?


The following topics are covered in part 2 of this article:

  • How to Eliminate Document-Specific Printing Problems
  • What Are Some Other Things I Can Try?
  • Additional Troubleshooting Resources

For additional information and troubleshooting steps, click the article number below to view the article in the Microsoft Knowledge Base:

Q254098 WD2000: Part 2: How to Troubleshoot Printing Problems from Word



MORE INFORMATION



What Are Some Specific Error Messages I May Get?

Out of stack space.


The page borders of section n are set outside the printable area of the page. Do you want to continue?

WINWORD caused an invalid page fault in WINWORD.EXE at <address>.

One or more margins are set outside the printable area of the page. Choose the Fix button to increase the appropriate margins.

WINWORD caused an invalid page fault in GDI.EXE at <address>.

No printers are installed. To install a printer, point to Settings on the Windows Start menu, click Printers, and then double-click Add Printer. Follow the instructions in the wizard.

One or more of the following:


Word flashes the Printing dialog box.


-or-

Printer Driver Busy

Another software application is using the printer. Cancel printing and wait until the other software program has finished. Try printing again.


-or-

Windows cannot print due to a problem with the current printer setup. Try one or more of the following:

-or-

WINWORD caused an invalid page fault in UNKNOWN at <address>.

The margins of section <n> are set outside the printable area of the page.

There is a Printer Error.

Windows cannot print due to a problem with the current printer setup.

Word cannot bring up the properties dialog box because the printer returned an error.

Cannot print because there is no default printer selected. Please select a printer.

This is not a valid print range.

Word cannot read the header or footer in this document. Save the document in Rich Text Format, close it, and then reopen it.

Word cannot print. There is no printer installed.

Specific Error Messages When Printing

The following are some error messages you may receive when you attempt to print from Microsoft Word. Please see the referenced articles to resolve printing problems related to these specific error messages and situations.



When you try to print multiple pages per sheet, or when you click Print Preview on the File menu, the following error message may appear:

Out of stack space.

For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

Q235238 WD2000: Error Message: "Out of Stack Space" When You Use Print Preview or Print Multiple Pages Per Sheet

Back to Top





When you print your Word document that contains a page border, the following error message may appear:

The page borders of section n are set outside the printable area of the page. Do you want to continue?

where n is the number of a section. For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

Q252651 WD2000: Error Message: The Page Borders of Section n Are Set Outside the Printable Area

Back to Top





When you attempt to print a Word document that contains a table with numbering formatted as Hidden, Word may stop responding (hang), or the following error message may appear:

This program has performed an illegal operation and will be shut down.

If the problem persists, contact the program vendor.

When you click Details (on Microsoft Windows Millennium Edition, press ALT+D), you receive the following message:


WINWORD caused an invalid page fault in WINWORD.EXE at 0167:30268ae7.

NOTE: The actual memory address may vary.

For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

Q247893 WD2000: Hidden Numbering in Table Causes Invalid Page Fault When Printing

Back to Top





An error message caused by one of the following:




  • If you set your document margins closer to the edge of the paper than your printer is capable of printing, the following warning message appears for each copy you send to the printer:

    One or more margins are set outside the printable area of the page. Choose the Fix button to increase the appropriate margins.

    For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

    Q191031 WD2000: "Margins Set Outside Printable Area of Page"

    -or-

  • When you print or view a document in print preview, page borders in your document may not be printed or may not appear, or the following error message may appear:

    One or more margins are set outside the printable area of the page. Choose the Fix button to increase the appropriate margins.

    For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

    Q189889 WD2000: Page Borders May Be Displayed or Printed Incorrectly

    Back to Top



When you open, print, or repaginate a document or you scroll through a document using the Microsoft IntelliMouse wheel, the following error message appears:

This program has performed an illegal operation and will be shut down.

If the problem persists, contact the program vendor.

When you click Details (on Microsoft Windows Millennium Edition, press ALT+D), you receive the following message:


WINWORD caused an invalid page fault in GDI.EXE at 0005:00000136.

NOTE: The actual memory address may vary.

For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

Q220460 WD2000: IPF in Gdi.exe When Opening, Printing, or Repaginating Large Document

Back to Top





When you try to print, the following error message may appear:

No printers are installed. To install a printer, point to Settings on the Windows Start menu, click Printers, and then double-click Add Printer. Follow the instructions in the wizard.

For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

Q224169 WD2000: Error Message: "No Printers Are Installed"

Back to Top





When you cancel printing to a Hewlett-Packard (HP) DeskJet 820CXi printer in Microsoft Word and then try to print again, the following symptom or error messages may occur:

Word flashes the Printing dialog box.

-or-

Printer Driver Busy

Another software application is using the printer.

Cancel printing and wait until the other software program has finished. Try printing again.

-or-

Windows cannot print due to a problem with the current printer setup. Try one or more of the following:

  • Check the printer by printing a test page from Windows.
  • Make sure the printer is turned on and online.
  • Reinstall the printer driver.

-or-

This program has performed an illegal operation and will be shut down.

If the problem persists, contact the program vendor.

When you click Details (on Microsoft Windows Millennium Edition, press ALT+D), you receive the following message:


WINWORD caused an invalid page fault in UNKNOWN at 014f:30080f6c.

NOTE: The actual memory address may vary.

For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

Q211526 WD2000: Cannot Print After Canceling Using HPDJ820CXi Driver

Back to Top





When you print your document, one of the following error messages may appear:

The margins of section n are set outside the printable area of the page.

The margins of section n are set outside the printable area of the page. Do you want to continue?

where n is the number of the section that contains the problem.

If you click Yes in the above error messages, your document is printed, but some text may be cut off or truncated. If you click No, the printing of the document is canceled.

For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

Q224061 WD2000: ErrMsg: The Margins of Section 'n' Are Set Outside the Printable Area of the Page

Back to Top





When you try to print, the following error message may appear:

There is a Printer Error.

For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

Q224026 WD2000: Error Message: There Is a Printer Error

Back to Top





When you try to print, the following error message may appear:

Windows cannot print due to a problem with the current printer setup.

For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

Q223420 WD2000: Error Message: Windows Cannot Print Due to a Problem with the Current Printer Setup

Back to Top





When you click Properties in the Print dialog box, the following error message may appear:

Word cannot bring up the properties dialog box because the printer returned an error.

For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

Q223422 WD2000: ErrMsg: Word Cannot Bring up the Properties Dialog Box Because the Printer Returned an Error

Back to Top





When you try to print, the following error message may appear:

Cannot print because there is no default printer selected. Please select a printer.

For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

Q223421 WD2000: ErrMsg: Cannot Print Because There Is No Default Printer Selected. Please Select a Printer

Back to Top





When you specify a page or a range of pages to print, the following error message may appear:

This is not a valid print range.

For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

Q224022 WD2000: Error Message: This Is Not a Valid Print Range

Back to Top





If you try to print a selection from a document that contains more than one header or footer, the following error message may appear:

Word cannot read the header or footer in this document. Save the document in Rich Text Format, close it, and then reopen it.

For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

Q224046 WD2000: ErrMsg: Word Cannot Read the Header or Footer in This Document. Save the Document in Rich Text Format, Close It, and Then Reopen It

Back to Top





An error message caused by one of the following:




  • When you try to print, the following error message may appear:

    Word cannot print. There is no printer installed.

    For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

    Q223418 WD2000: ErrMsg: Word Cannot Print. There Is No Printer Installed

    -or-

  • When you try to print a file from the Windows Desktop or the Windows Explorer by right-clicking the selection and then clicking Print, the following error message appears:

    Word cannot print. There is no printer installed.

    When you click OK, an additional Visual Basic error message appears:

    Run-time error: "1044": Word cannot print. There is no printer installed.

    For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

    Q209954 WD2000: Run-Time Error 1044 Printing with No Default Printer Installed

    Back to Top

For additional information and troubleshooting steps, click the article number below to view the article in the Microsoft Knowledge Base:

Q254098 Part 2: How to Troubleshoot Printing Problems from Word

Additional query words: tshoot trouble shoot print

Keywords : kbdta wd2000
Issue type : kbinfo
Technology : kbWordSearch kbWord2000Search kbWord2000 kbZNotKeyword2


Last Reviewed: May 16, 2001
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