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Microsoft KB Archive/253982

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Knowledge Base

BUG: MSDN Library Problems with the Windows 2000 MUI

Article ID: 253982

Article Last Modified on 2/12/2007


  • MSDN 2003 Universal Edition
  • Microsoft Windows 2000 Standard Edition
  • Microsoft Visual Studio 6.0 Enterprise Edition

This article was previously published under Q253982


Several problems can occur when you use the Windows 2000 Multiple User Interface (MUI) features with the MSDN Library and Visual Studio 6.0. These problems include the following:

  • When installing Visual Studio 6.0 or the MSDN Library, Setup displays garbage characters.
  • After the installation of the English MSDN Library, you cannot locate the MSDN*.col file.
  • The MSDN Library displays garbage characters when started.
  • User-defined subset names are not displayed correctly.


These problems occur when you try to use Multiple User Interface features because the MSDN Library and its Setup are not Unicode enabled. Specifically, these problems can be traced to the following actions:

  • Changing the default system locale or menu and dialogs to a locale different from that of Microsoft Visual Studio 6.0 or the MSDN Library.
  • Installing the English version of the MSDN Library to a path containing non-ASCII characters.
  • Using non-ASCII characters to save MSDN Library subsets.


When installing or using the MSDN Library or Microsoft Visual Studio 6.0, verify that their locale (for example, the Japanese version of either) matches the default system locale and the locale for menus and dialogs. To check this for the system:

  1. On the Start menu, point to Settings, and then click Control Panel.
  2. Double-click the Regional Options icon.
  3. Click Set default to view or change the current default system locale under Your locale (location).
  4. Verify that the setting for Menus and dialogs is to the same locale.

When installing the MSDN Library, chose a destination path containing only ASCII characters. When saving a subset, select a name containing only ASCII characters.


Microsoft has confirmed that this is a bug in the Microsoft products that are listed at the beginning of this article.

Keywords: kbbug KB253982